Free Salesforce Financial Services Cloud Exam Dumps and Financial Services Cloud Exam Questions

Question No: 1

MultipleChoice

Cumulus Insurance has a franchise business model with a large number of franchisees who operate independently but report to regional managers who are Cumulus employees. The company would like the franchise owners and their employees to have access to the Cumulus Salesforce Financial Services Cloud (FSC) instance. The company plans to use the Role Hierarchy and sharing rules to implement this. What should the architect at Cumulus Insurance be aware of for this solution?

Options

AFranchise users will need to switch their browsers to a platform that supports Lightning Web Components.

BSalesforce FSC only allows 1,024 public groups.

CThe administrator can define up to 300 total sharing rules for each object.

DFranchise users can have multiple roles in the hierarchy.

Question No: 2

MultipleChoice

An insurance company aims to improve a call center's productivity. A detailed analysis discovered that agents spend a lot of time capturing data while adding and updating beneficiary details. Capturing premium payment details (payment date and frequency) is another time-consuming task. Which action should a Financial Services Cloud consultant take to resolve the issue?

Options

AUtilize Insurance Flow Templates.

BCreate an Action Plan Template for capturing beneficiary data and payment information.

CProvide a better user interface by building Lightning web components for beneficiary data and payment information.

DInstall an Insurance Data AppExchange package.

Question No: 3

MultipleChoice

Which three standard fields are available to track a customer's retirement goal process?

Options

ATarget Value

BActual Value

CTotal Value

DTarget Date

EContributions

Question No: 4

MultipleChoice

What capabilities included in the FSC license can assist bankers in focusing on the most promising referrals?

Options

AEinstein Referral Scoring for FSC

BReferral Routing Rules

CIntelligent Need-Based Referrals and Scoring

DReferral Approval Processes

Question No: 5

MultipleChoice

Mortgage Broker Sue Berry wants to give an incentive reward to her top internal referrers.

What is the best practice for Sue Berry to identify her top referrers quickly?

Options

ALog referrers in Salesforce using the Lead object and create a ''My top Referrers'' report.

BLog each referral as an activity and create a dashboard.

CUse the Referral Performance by User dashboard to get the data.

DUse Action Plans to create Referral Records.

Question No: 6

MultipleChoice

Personal Banker Hank Burton is questioning his Referral Score shown in Salesforce FSC.

When is the Referral Score updated?

Options

AThe Referral Score updated when a lead is created using the referral record type.

BThe Referral Score updated when an opportunity associated with the Referral is Closed Won.

CThe Referral Score updated when a referral is converted to an Opportunity or closed.

DThe Referral Score updated when a referral is assigned from the queue to a user.

Question No: 7

MultipleChoice

What benefits do Flows for FSC offer to support customer onboarding?

Options

AFlows systematically capture and visualize important customer Life Events to drive more personalized and need-based engagements.

BFlows provide step-by-step guidance for common service requests, such as change of address, or change
of beneficiary without the need to navigate to different screens.

CFlows enable customers to schedule appointment via customer communities, mobile apps, or websites.

DFlows enable customers to schedule appointments via customer communities, mobile apps, or websites.

EFlows enable customers to book appointments with the right specialist at the right time and place through self-service scheduling

Question No: 8

MultipleChoice

Which 3 out of the box capabilities come with FSC Lead & Referral management?

Options

AAccepting a Referral

BAssigning a Referral

CRound Robin Referral Routing

DReferral Automated Approvals

EReferral Conversion

Question No: 9

MultipleChoice

Which three of these statements are true for Rollup By Lookup (RBL) in FSC?

Options

ARollup By Lookup (RBL) do not require a lot of processing power.

BPerson Accounts need to be enabled in order to use the Rollup by Lookup functionality.

CAn RBL (Rollup By Lookup) rule displays summary calculations of financial account information, such as account balances.

DThe Rollup By Lookup (RBL) configuration updates the corresponding RBL summaries at the client and group levels.

ESalesforce does not recommend or provide support for creation or customization of FSC RBL rules.

Question No: 10

MultipleChoice

The Salesforce Admin at Lake Tahoe Bank is implementing Financial Services Cloud and

wants to rollup financial data at the client and group levels? What functionality can Rollup

By Lookup (RBL) provide for this requirement?

Options

ARollup By Lookup (RBL) displays associated records for Financial Accounts, Financial Goals and Opportunities.

BRollups for multiple joint owners are not supported.

CWhen you edit a financial account record or primary Group membership, the Rollup By Lookup (RBL)
configuration updates the corresponding RBL summaries at the client and Group levels.

DAn RBL rule displays summary calculations of financial account information, such as account balances.

ERBL calculations can't be disabled when importing data into your Salesforce org.