Cloud Kicks' digital support representatives have different needs and requirements for Knowledge articles than customers. Customers need to see:
* Some Knowledge articles, not all
* Articles organized in different categories
* Different fields than support representatives
Which consideration should be made when determining how to present Knowledge articles to each audience?
Annmarie
1 months agoKattie
1 months agoBrynn
2 days agoRanee
5 days agoOrville
8 days agoRaymon
14 days agoMing
15 days agoFatima
1 months agoKallie
2 months agoShalon
1 months agoIluminada
1 months agoRodney
2 months agoQuentin
1 months agoReena
1 months agoLatonia
2 months agoLashanda
2 months agoRyan
2 months agoCharlesetta
2 months agoLatia
2 months ago