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Salesforce Certified Platform User Experience Designer (Plat-UX-101) Exam - Topic 6 Question 96 Discussion
Topic #: 6
A UX Designer at Cloud Kicks has been asked to gather insights for a newly released feature at scale from a
Specific set of users in the flow of their work.
Which approach should be used?
In-app feedback is a method of collecting user feedback within the context of the product or service, without interrupting the user's workflow. It allows the UX designer to gather insights from a specific set of users at scale and measure their satisfaction, preferences, and pain points. In-app feedback can be implemented using various techniques, such as ratings, reviews, comments, suggestions, polls, or pop-ups .Reference:
: User Experience Designer Certification Prep: Module 3: Conduct User Research
: User Experience Designer Certification Prep: Module 4: Analyze User Research Data
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