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Salesforce Certified Platform User Experience Designer (Plat-UX-101) Exam - Topic 6 Question 95 Discussion

During user interviews, a UX Designer discovers that the most common daily task for users is to look for and view commonly used reportsusing the global search bar.What should be done to improve their experience?
B) Update the Home page with access to commonly used reports.
A) Make the global search bar bigger on every page.
C) Add the Daily Task component to the Home page.
D) Create a mood board to communicate the visual style of the UI.

Salesforce Certified Platform User Experience Designer (Plat-UX-101) Exam - Topic 6 Question 95 Discussion

Actual exam question for Salesforce's Salesforce Certified Platform User Experience Designer (Plat-UX-101) exam
Question #: 95
Topic #: 6
[All Salesforce Certified Platform User Experience Designer (Plat-UX-101) Questions]

During user interviews, a UX Designer discovers that the most common daily task for users is to look for and view commonly used reportsusing the global search bar.

What should be done to improve their experience?

Show Suggested Answer Hide Answer
Suggested Answer: B

The best option for improving the user experience of looking for and viewing commonly used reports is to update the Home page with access to commonly used reports. This way, the user can quickly access the reports they need without having to use the global search bar every time. This also follows the principle of designing for the user's goals and tasks, which is one of the learning objectives for the Salesforce User Experience Designer certification.Reference: [Design for the User's Goals and Tasks], [Change or Add Report Chart and Dashboard Components to Home Page]

: https://trailhead.salesforce.com/en/content/learn/modules/ux-designer-certification-prep/design-for-the-users-goals-and-tasks :1


by Danica at May 02, 2026, 06:40 PM

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Brandon
3 days ago
I prefer C. Daily Task component is useful.
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Jonell
8 days ago
It gives direct access to reports.
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Claudio
13 days ago
Why B?
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Jonell
18 days ago
I think option B is the best.
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Blondell
23 days ago
A mood board? Really? That doesn't help with user tasks at all.
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Izetta
29 days ago
Option C could work too, but it feels a bit redundant.
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Mike
1 month ago
Wait, why not just improve the search functionality instead?
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Trinidad
1 month ago
Totally agree, users need quick access to those reports!
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Nenita
1 month ago
I think option B makes the most sense.
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Joaquin
2 months ago
Creating a mood board seems less relevant here; I think we should focus on functionality rather than aesthetics for this particular issue.
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Belen
2 months ago
I feel like adding the Daily Task component to the Home page could really streamline their workflow, but I wonder if it might clutter the interface.
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Daniel
2 months ago
I'm not entirely sure, but I think making the global search bar bigger might not solve the problem if users still can't find what they need quickly.
upvoted 0 times
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Benedict
2 months ago
I remember we discussed how important it is to prioritize user needs, so maybe updating the Home page with access to commonly used reports could be a good option.
upvoted 0 times
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Shayne
2 months ago
Creating a mood board seems less relevant here; I think we should focus on functionality rather than aesthetics for this particular issue.
upvoted 0 times
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Rene
4 months ago
I feel like adding the Daily Task component to the Home page could really streamline their workflow, but I wonder if it might clutter the interface.
upvoted 0 times
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Erinn
4 months ago
I'm not entirely sure, but I think making the global search bar bigger might not solve the problem if users still can't find what they need quickly.
upvoted 0 times
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Breana
4 months ago
I remember we discussed how important it is to prioritize user needs, so maybe updating the Home page with access to commonly used reports could be a good option.
upvoted 0 times
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