Discuss Salesforce Salesforce Certified Platform User Experience Designer (Plat-UX-101) Exam Topic 5 Question 80

Which goal would be important in undertaking a Consequence Scanning exercise before launching a new product?

AReframe the product objectives from multiple, diverse perspectives.

BEncourage team well-being through collaboration.

CIdentify the best angle for positive launch press coverage.

Suggested Answer: A

Consequence scanning is a practice that helps teams to consider the potential consequences of their product or service on people, communities, and the planet1.It is an agile tool that fits within an iterative development cycle and allows teams to identify and mitigate risks, as well as focus on positive outcomes2. One of the goals of consequence scanning is to reframe the product objectives from multiple, diverse perspectives.This means that the team can explore how different stakeholders, such as users, organisations, or society, might be affected by the product or service, both intentionally and unintentionally2.By doing so, the team can ensure that the product or service aligns with their values and culture, and that they are aware of the trade-offs and implications of their decisions2.Reframing the product objectives from multiple, diverse perspectives can also help the team to discover new opportunities, generate innovative solutions, and increase user satisfaction and trust3.

Encouraging team well-being through collaboration and identifying the best angle for positive launch press coverage are not the primary goals of consequence scanning, although they might be beneficial side effects.Consequence scanning is not a PR exercise, but a way to ensure responsible innovation and ethical design2.While consequence scanning can foster team collaboration and communication, it is not a team-building activity, but a way to share knowledge and expertise and raise concerns in a dedicated format2.Reference:

Consequence scanning: How to mitigate risks in your service

Consequence Scanning -- an agile practice for responsible innovators

What is consequence scanning?

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35 comments · newest first

Ahmed 11 months ago

Wait, are we really prioritizing press coverage over product impact?

Franchesca 11 months ago

I think B is just as important for team morale.

Gregg 11 months ago

C seems a bit shallow, honestly.

Vivan 11 months ago

A is a must! Surprised it's even a question.

Adaline 11 months ago

Definitely A, different perspectives are key!

Buffy 12 months ago

Option B sounds nice for team dynamics, but I don’t think it’s the main goal of a Consequence Scanning exercise.

Matt 12 months ago

I remember a practice question where we discussed the importance of diverse perspectives, so I’m leaning towards A too.

Ernestine 1 year ago

I'm not entirely sure, but I feel like option C might be more about PR than actual consequences.

Phyliss 1 year ago

I think option A makes sense because looking at the product from different perspectives could help us understand its impact better.

Erick 1 year ago

I'm pretty confident on this one. Consequence Scanning is all about anticipating potential issues and challenges, so the right answer has to be A - reframing the product objectives from diverse perspectives.

Irma 1 year ago

Okay, I think the key here is that Consequence Scanning is about considering the potential impacts and unintended consequences of launching a new product. So the goal would be to reframe the objectives from different perspectives, not just focus on positive press coverage.

Glen 1 year ago

Hmm, I'm a bit unsure about this one. Reframing the product objectives sounds like it could be relevant, but I'm not totally sure. I'll have to review my notes on Consequence Scanning.

Jean 1 year ago

This question seems to be testing our understanding of Consequence Scanning. I'll need to think carefully about the purpose of that exercise and how it relates to launching a new product.

Sang 2 years ago

Wow, option C is a bit shortsighted, don't you think? We should be focused on the bigger picture, not just the marketing hype.

Cherelle 1 year ago

↳ replying to Sang

Option A seems like the most comprehensive approach to ensure success.

Santos 1 year ago

↳ replying to Sang

I agree, we need to consider all aspects of the product launch, not just the press coverage.

Jennifer 2 years ago

Ha! Positive launch press coverage? That's a good one. I'm going with A - we need to look at this thing from every angle before jumping in.

Linsey 1 year ago

↳ replying to Jennifer

I agree, we need to consider all perspectives before moving forward.

Lazaro 1 year ago

↳ replying to Jennifer

C) Identify the best angle for positive launch press coverage.

Sharmaine 1 year ago

↳ replying to Jennifer

B) Encourage team well-being through collaboration.

Kina 1 year ago

↳ replying to Jennifer

A) Reframe the product objectives from multiple, diverse perspectives.

Elly 1 year ago

↳ replying to Jennifer

I agree, we need to consider all perspectives before moving forward.

Lajuana 1 year ago

↳ replying to Jennifer

C) Identify the best angle for positive launch press coverage.

Tora 1 year ago

↳ replying to Jennifer

B) Encourage team well-being through collaboration.

Buddy 2 years ago

↳ replying to Jennifer

A) Reframe the product objectives from multiple, diverse perspectives.

Glory 2 years ago

That's a good point, Walton. Positive press coverage can really boost a new product launch.

Darrin 2 years ago

I don't know, option B sounds nice. Keeping the team happy and collaborating well is important too. It's not all about the product, right?

Desire 2 years ago

Definitely option A. Consequence Scanning is all about identifying potential risks and issues from multiple angles. Gotta be thorough, you know?

Walton 2 years ago

C) Identify the best angle for positive launch press coverage.

Celeste 2 years ago

Reframing the product objectives seems crucial to me. We should consider all possible impacts, not just the positive press coverage.

Mi 2 years ago

↳ replying to Celeste

Yes, positive press coverage is important, but understanding the full range of consequences is key to a successful product launch.

Josefa 2 years ago

↳ replying to Celeste

Collaboration among the team is also important to ensure everyone's well-being and input is considered.

Micah 2 years ago

↳ replying to Celeste

I agree, looking at the product objectives from different perspectives can help us anticipate potential consequences.

Simona 2 years ago

I think option A is important because it helps us consider different viewpoints.

Glory 2 years ago

A) Reframe the product objectives from multiple, diverse perspectives.

Salesforce Certified Platform User Experience Designer (Plat-UX-101) Exam - Topic 5 Question 80 Discussion