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Salesforce Exam User Experience Designer Topic 5 Question 44 Discussion

Actual exam question for Salesforce's User Experience Designer exam
Question #: 44
Topic #: 5
[All User Experience Designer Questions]

Cloud Kicks (UC) has begun a new project to update its Experience Cloud site. CK know the interface needs improvement and wants its Designer to conduct an independent audit of its current website.

Which activity should the designer perform?

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Suggested Answer: D

Contribute your Thoughts:

Felicitas
5 days ago
Card sorting? Seriously? That's for organizing content, not improving the interface. Option D all the way!
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Annelle
12 days ago
I'm torn between B and D. Task analysis could help identify user pain points, but an expert review might be more comprehensive.
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Sabra
12 days ago
I believe Task Analysis could also be helpful in understanding user needs and tasks on the website.
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Cecilia
14 days ago
Definitely going with option D. An expert review is the way to go to get a thorough assessment of the website's issues.
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Franklyn
23 days ago
I agree with Jacquline. An Expert Review would provide valuable insights for improving the interface.
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Jacquline
24 days ago
I think the designer should perform an Expert Review.
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