Salesforce Certified Platform User Experience Designer (Plat-UX-101) Exam - Topic 4 Question 31 Discussion

Actual exam question for Salesforce's Salesforce Certified Platform User Experience Designer (Plat-UX-101) exam

Question #: 31
Topic #: 4

[All Salesforce Certified Platform User Experience Designer (Plat-UX-101) Questions]

A UX designer want to understand the mental model of employees who have requested a new internal community the brief specifies what the employees should be able to do on the site but the designer need to suggest and suitable architecture

Which technique should be used

AUser test

Bcognitive walkthrough

Ctree testing

Dcard sorting

Show Suggested Answer

Suggested Answer: D

by Helga at Oct 29, 2022, 06:58 AM

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Leigha

4 months ago

Wait, can card sorting really capture all those mental models?

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Lorita

4 months ago

I agree, card sorting really gets into how users think!

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Ricarda

4 months ago

Tree testing seems more focused on structure, not mental models.

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Harrison

4 months ago

Cognitive walkthrough could also help clarify user needs.

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Carri

4 months ago

I think card sorting is the way to go!

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Marsha

5 months ago

I practiced a similar question, and I think user testing would come later, after the architecture is suggested.

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Luz

5 months ago

Tree testing sounds familiar, but I feel like it’s more about testing an existing structure rather than creating one from scratch.

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Rodolfo

5 months ago

I'm not entirely sure, but I remember cognitive walkthroughs being useful for evaluating user tasks.

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Amalia

5 months ago

I think card sorting might be the right technique since it helps in understanding how users categorize information.

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Ngoc

5 months ago

Okay, I think I've got this. The key is understanding that the independent auditor can rely on the work of the internal auditors, so that's likely the reason they would consider their procedures.

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Ailene

5 months ago

Hmm, I'm not sure about this one. I'm trying to think through the different options, but I'm a bit confused on how perception of environment or time would impact trainability. I'll have to think about this more.

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Lynette

5 months ago

I think option B makes the most sense since governance impacts need assessment before implementation, right? It reminds me of that practice question we did about risk management.

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Tamera

5 months ago

I'm a bit confused on the exact steps here. I'll need to review the material again to make sure I understand the process before the exam.

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