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Salesforce Certified Platform User Experience Designer (Plat-UX-101) Exam - Topic 4 Question 2 Discussion

Posted by Celeste on May 03, 2022 at 04:10 PM

Cloud Kicks (CK) is going to conduct some interviews surveys with users to better understand their

Purchasing habits. CK's UX Designer wants to get the most accurate view of customers' purchasing behaviors using these research methods.

Which two response biases should the designer be aware of when interviewing or surveying users?

Choose 2 answers

Suggested Answer: C, D

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11 comments · newest first
JO
Josephine 12 months ago
Agreed! Social Desirability is super common in surveys.
ME
Merilyn 12 months ago
Not sure about Objectivity Bias. Seems a bit vague to me.
CH
Chauncey 12 months ago
Wait, what's Randimized Bias? Never heard of that.
LA
Laurel 1 year ago
I think Recency Bias is a big one too. It skews results!
VE
Verona 1 year ago
Definitely Social Desirability Bias! People want to look good.
DO
Dong 1 year ago
I’m a bit confused about randomized bias; I don’t recall it being a common term in our studies.
AL
Alease 1 year ago
I practiced a question similar to this, and I feel like objectivity bias could also be a concern during interviews.
LE
Leah 1 year ago
I think recency bias might be relevant too, but I'm not entirely sure how it affects survey responses.
LU
Lucina 1 year ago
I remember studying about social desirability bias; it's when people answer in a way they think is more acceptable.
KA
Kayleigh 1 year ago
Okay, let me see here. The 'Get data from XML' step seems like a good option for parsing XML content. And the 'XML Join' step could also be relevant. I'll go with those two.
GR
Graciela 1 year ago
Okay, I think I've got this. We want to update the deployment, not create a new one or update individual resources. So B is the correct answer.
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