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Salesforce Certified Platform User Experience Designer (Plat-UX-101) Exam - Topic 4 Question 2 Discussion

Cloud Kicks (CK) is going to conduct some interviews surveys with users to better understand theirPurchasing habits. CK's UX Designer wants to get the most accurate view of customers' purchasing behaviors using these research methods.Which two response biases should the designer be aware of when interviewing or surveying users?Choose 2 answers
C) Objectivity Bias and D) Recency Bias
A) Social Desirability Bias
B) Randimized Bias

Salesforce Certified Platform User Experience Designer (Plat-UX-101) Exam - Topic 4 Question 2 Discussion

Actual exam question for Salesforce's Salesforce Certified Platform User Experience Designer (Plat-UX-101) exam
Question #: 2
Topic #: 4
[All Salesforce Certified Platform User Experience Designer (Plat-UX-101) Questions]

Cloud Kicks (CK) is going to conduct some interviews surveys with users to better understand their

Purchasing habits. CK's UX Designer wants to get the most accurate view of customers' purchasing behaviors using these research methods.

Which two response biases should the designer be aware of when interviewing or surveying users?

Choose 2 answers

Show Suggested Answer Hide Answer
Suggested Answer: C, D

by Celeste at May 03, 2022, 04:10 PM

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Josephine
9 months ago
Agreed! Social Desirability is super common in surveys.
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Merilyn
9 months ago
Not sure about Objectivity Bias. Seems a bit vague to me.
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Chauncey
10 months ago
Wait, what's Randimized Bias? Never heard of that.
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Laurel
10 months ago
I think Recency Bias is a big one too. It skews results!
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Verona
10 months ago
Definitely Social Desirability Bias! People want to look good.
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Dong
10 months ago
I’m a bit confused about randomized bias; I don’t recall it being a common term in our studies.
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Alease
10 months ago
I practiced a question similar to this, and I feel like objectivity bias could also be a concern during interviews.
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Leah
10 months ago
I think recency bias might be relevant too, but I'm not entirely sure how it affects survey responses.
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Lucina
10 months ago
I remember studying about social desirability bias; it's when people answer in a way they think is more acceptable.
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Kayleigh
10 months ago
Okay, let me see here. The 'Get data from XML' step seems like a good option for parsing XML content. And the 'XML Join' step could also be relevant. I'll go with those two.
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Graciela
10 months ago
Okay, I think I've got this. We want to update the deployment, not create a new one or update individual resources. So B is the correct answer.
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