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Salesforce Certified Platform User Experience Designer (Plat-UX-101) Exam - Topic 3 Question 27 Discussion

A UX Designer needs to create a visual representation of a user's series of steps to achieve a meaningful goal.Which UX design method should be used?
A) User Persona
B) Site Map
C) Lightning Flow
D) User Flow

Salesforce Certified Platform User Experience Designer (Plat-UX-101) Exam - Topic 3 Question 27 Discussion

Actual exam question for Salesforce's Salesforce Certified Platform User Experience Designer (Plat-UX-101) exam
Question #: 27
Topic #: 3
[All Salesforce Certified Platform User Experience Designer (Plat-UX-101) Questions]

A UX Designer needs to create a visual representation of a user's series of steps to achieve a meaningful goal.

Which UX design method should be used?

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Suggested Answer: A

by Nan at Aug 03, 2022, 08:33 PM

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Lasandra
10 months ago
Site Map seems too broad for this task.
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Lynna
10 months ago
Wait, Lightning Flow? Is that even a thing?
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Evangelina
10 months ago
User Flow is the way to go!
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Emilio
11 months ago
I think User Persona could work too, but not the best fit.
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Orville
11 months ago
Definitely User Flow for this!
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Carin
11 months ago
I feel like Site Map is more about the structure of a website, so it probably isn't the right answer here. User Flow seems more appropriate.
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Hortencia
11 months ago
I’m a bit confused between User Flow and Lightning Flow. They both seem to involve steps, but I can't recall the differences clearly.
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Lajuana
11 months ago
I remember practicing with a similar question, and I think User Flow was the right choice because it maps out the user's journey.
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Reena
11 months ago
I think the answer might be User Flow since it focuses on the steps a user takes, but I'm not entirely sure.
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Jovita
11 months ago
I'm leaning towards User Flow as well. It aligns with visualizing the user's journey, right?
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Casie
11 months ago
I feel like Lightning Flow could be relevant, but it doesn't quite fit the description of a series of steps.
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Keneth
11 months ago
I remember discussing User Personas, but that seems more about understanding users than mapping steps.
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Ty
11 months ago
I think the answer might be User Flow, but I'm not entirely sure. We practiced a similar question in class.
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Colene
11 months ago
Hmm, I'm not totally sure about this one. I know a social security number has 9 digits, but I can't remember if the format is supposed to have hyphens or not. I'll have to think this through carefully.
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Teddy
11 months ago
Hmm, I'm not sure about this one. I know the integration is between SAP and Concur, but I'm not familiar with the specific data that gets replicated. I'll need to think this through carefully.
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Roslyn
11 months ago
Okay, let's see. The question is asking how to ensure guest users can post to the Monthly Reports team. I'm leaning towards modifying the channel moderation preferences in the Teams client, but I'll double-check the other options just to be sure.
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Ira
11 months ago
I'm a bit unsure about this one. I know there are different tools for level creation, but I'm not sure if the options listed cover all the possibilities. I'll have to think this through carefully.
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Aretha
11 months ago
Wait, I'm a little confused. I know the 11 steps, but I want to double-check that I'm remembering them correctly before I answer.
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