A UX Designer needs to create a visual representation of a user's series of steps to achieve a meaningful goal.
Which UX design method should be used?
Suggested Answer: A
Get Premium Salesforce Certified Platform User Experience Designer (Plat-UX-101) Questions
as Interactive Web-Based Practice Test or PDF
Real Exam Format
Detailed Explanations
Instant Access
Get Your Practice Test
18 comments · newest first
LA
Lasandra
12 months ago
Site Map seems too broad for this task.
LY
Lynna
12 months ago
Wait, Lightning Flow? Is that even a thing?
EV
Evangelina
12 months ago
User Flow is the way to go!
EM
Emilio
1 year ago
I think User Persona could work too, but not the best fit.
OR
Orville
1 year ago
Definitely User Flow for this!
CA
Carin
1 year ago
I feel like Site Map is more about the structure of a website, so it probably isn't the right answer here. User Flow seems more appropriate.
HO
Hortencia
1 year ago
I’m a bit confused between User Flow and Lightning Flow. They both seem to involve steps, but I can't recall the differences clearly.
LA
Lajuana
1 year ago
I remember practicing with a similar question, and I think User Flow was the right choice because it maps out the user's journey.
RE
Reena
1 year ago
I think the answer might be User Flow since it focuses on the steps a user takes, but I'm not entirely sure.
JO
Jovita
1 year ago
I'm leaning towards User Flow as well. It aligns with visualizing the user's journey, right?
CA
Casie
1 year ago
I feel like Lightning Flow could be relevant, but it doesn't quite fit the description of a series of steps.
KE
Keneth
1 year ago
I remember discussing User Personas, but that seems more about understanding users than mapping steps.
TY
Ty
1 year ago
I think the answer might be User Flow, but I'm not entirely sure. We practiced a similar question in class.
CO
Colene
1 year ago
Hmm, I'm not totally sure about this one. I know a social security number has 9 digits, but I can't remember if the format is supposed to have hyphens or not. I'll have to think this through carefully.
TE
Teddy
1 year ago
Hmm, I'm not sure about this one. I know the integration is between SAP and Concur, but I'm not familiar with the specific data that gets replicated. I'll need to think this through carefully.
RO
Roslyn
1 year ago
Okay, let's see. The question is asking how to ensure guest users can post to the Monthly Reports team. I'm leaning towards modifying the channel moderation preferences in the Teams client, but I'll double-check the other options just to be sure.
IR
Ira
1 year ago
I'm a bit unsure about this one. I know there are different tools for level creation, but I'm not sure if the options listed cover all the possibilities. I'll have to think this through carefully.
AR
Aretha
1 year ago
Wait, I'm a little confused. I know the 11 steps, but I want to double-check that I'm remembering them correctly before I answer.