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Salesforce Certified Platform User Experience Designer (Plat-UX-101) Exam - Topic 2 Question 14 Discussion

Posted by Detra on May 05, 2022 at 09:03 AM

Cloud kicks is planning its einstein Bot implementation and has identified common issues the Bot can resolve. CK has determined that extensive technical planning is needed for bot effectiveness and customer satisfaction

Suggested Answer: B

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12 comments · newest first
FL
Fletcher 12 months ago
Deboarding planning? Is that really a thing for bots?
PA
Pamella 12 months ago
Yes! Voice and tone planning can make or break the bot experience!
CH
Chaya 12 months ago
Wait, do we really need all this planning? Seems excessive.
MA
Mayra 1 year ago
Totally agree, user interface is crucial for success!
MA
Matthew 1 year ago
Sounds like a solid plan! Training is key.
AN
Anastacia 1 year ago
I feel like user interface planning was emphasized a lot in our practice exams. It might be the best choice here.
YU
Yuette 1 year ago
I think training and support for planning is essential, but I also recall something about voice and tone being important for customer satisfaction.
LA
Lavonna 1 year ago
I'm a bit unsure about what "deboarding planning" really entails. Was that covered in our practice questions?
JO
Jovita 1 year ago
I remember we discussed the importance of user interface planning in our last study session. It seems crucial for the bot's effectiveness.
RE
Reuben 1 year ago
Okay, I think I've got this. The key is to identify the correct scaling options for hybrid cloud scenarios. Let me go through the choices one by one.
HO
Howard 1 year ago
Okay, let me think this through step-by-step. I know I need to focus on scope management, so I'll look for the answer that covers the key scope processes.
CL
Claudia 1 year ago
This is a classic metamorphic virus example. The code obfuscation technique used to change the appearance while preserving the functionality is a dead giveaway. I'm confident the answer is B.
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