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Salesforce Certified Platform User Experience Designer (Plat-UX-101) Exam - Topic 2 Question 14 Discussion

Cloud kicks is planning its einstein Bot implementation and has identified common issues the Bot can resolve. CK has determined that extensive technical planning is needed for bot effectiveness and customer satisfaction
B) user interface planning
A) Training and support for planning
C) deboarding planning
D) voice and tone planning

Salesforce Certified Platform User Experience Designer (Plat-UX-101) Exam - Topic 2 Question 14 Discussion

Actual exam question for Salesforce's Salesforce Certified Platform User Experience Designer (Plat-UX-101) exam
Question #: 14
Topic #: 2
[All Salesforce Certified Platform User Experience Designer (Plat-UX-101) Questions]

Cloud kicks is planning its einstein Bot implementation and has identified common issues the Bot can resolve. CK has determined that extensive technical planning is needed for bot effectiveness and customer satisfaction

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Suggested Answer: B

by Detra at May 05, 2022, 09:03 AM

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Fletcher
10 months ago
Deboarding planning? Is that really a thing for bots?
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Pamella
10 months ago
Yes! Voice and tone planning can make or break the bot experience!
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Chaya
10 months ago
Wait, do we really need all this planning? Seems excessive.
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Mayra
11 months ago
Totally agree, user interface is crucial for success!
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Matthew
11 months ago
Sounds like a solid plan! Training is key.
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Anastacia
11 months ago
I feel like user interface planning was emphasized a lot in our practice exams. It might be the best choice here.
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Yuette
11 months ago
I think training and support for planning is essential, but I also recall something about voice and tone being important for customer satisfaction.
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Lavonna
11 months ago
I'm a bit unsure about what "deboarding planning" really entails. Was that covered in our practice questions?
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Jovita
11 months ago
I remember we discussed the importance of user interface planning in our last study session. It seems crucial for the bot's effectiveness.
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Reuben
11 months ago
Okay, I think I've got this. The key is to identify the correct scaling options for hybrid cloud scenarios. Let me go through the choices one by one.
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Howard
11 months ago
Okay, let me think this through step-by-step. I know I need to focus on scope management, so I'll look for the answer that covers the key scope processes.
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Claudia
11 months ago
This is a classic metamorphic virus example. The code obfuscation technique used to change the appearance while preserving the functionality is a dead giveaway. I'm confident the answer is B.
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