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Salesforce Certified Platform User Experience Designer (Plat-UX-101) Exam - Topic 2 Question 102 Discussion

Cloud Kicks hired a UX Designer to help create a form for a wide group of users. After receiving that final requirement, the designer realizes there are too many fields.What could improve form readability?
D) Add section headers to visually separate fields into groups.
A) Improve form security by adding a challenge-response test.
B) Create a three-column grid to reduce the form length.
C) Replace field labels with placeholder text.

Salesforce Certified Platform User Experience Designer (Plat-UX-101) Exam - Topic 2 Question 102 Discussion

Actual exam question for Salesforce's Salesforce Certified Platform User Experience Designer (Plat-UX-101) exam
Question #: 102
Topic #: 2
[All Salesforce Certified Platform User Experience Designer (Plat-UX-101) Questions]

Cloud Kicks hired a UX Designer to help create a form for a wide group of users. After receiving that final requirement, the designer realizes there are too many fields.

What could improve form readability?

Show Suggested Answer Hide Answer
Suggested Answer: D

Adding section headers to a form can improve its readability by breaking it into logical chunks and providing context for the users. Section headers can also help users scan the form and find the information they need faster. Section headers can also reduce the cognitive load and increase the completion rate of the form .Reference:

: Salesforce Certified User Experience Designer Exam Guide, Section 3.2: Design for readability and clarity

: UX Designer Certification Prep: Design for Readability and Clarity, Unit 2: Design for Readability and Clarity

This allows users to quickly scan the form and identify the relevant fields, reducing the cognitive load and improving the overall user experience. Salesforce documentation statesthat ''by grouping related fields into sections, you can make your forms easier to read and understand'' [1].

[1]https://help.salesforce.com/articleView?id=forms_design_best_practices.htm&type=5


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