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Salesforce Certified Slack Administrator (Slack-Admn-201) Exam - Topic 5 Question 9 Discussion

You're a Primary Org Owner of a bank's Slack Enterprise Grid plan. Your company is in the process of rolling out Slack to customer service employees in all its contact centers. While employees have been instructed to never share sensitive information such as bank account or credit card numbers in Slack, your compliance team is concerned that members may accidentally do so.What recommendation should you make to your compliance team to prevent the exposure of this information in Slack?
B) Integrate with a Data Loss Protection (DLP) provider to remove sensitive data shared in Slack.
A) Install an eDiscovery app to log all message content in the channel, and maintain a record of all sensitive content shared.
C) Build a bot Chat will message members and ask them to remove sensitive customer data in the event that it is shared.
D) Designate one admin per channel to monitor and report sensitive data to the compliance team.

Salesforce Certified Slack Administrator (Slack-Admn-201) Exam - Topic 5 Question 9 Discussion

Actual exam question for Salesforce's Salesforce Certified Slack Administrator (Slack-Admn-201) exam
Question #: 9
Topic #: 5
[All Salesforce Certified Slack Administrator (Slack-Admn-201) Questions]

You're a Primary Org Owner of a bank's Slack Enterprise Grid plan. Your company is in the process of rolling out Slack to customer service employees in all its contact centers. While employees have been instructed to never share sensitive information such as bank account or credit card numbers in Slack, your compliance team is concerned that members may accidentally do so.

What recommendation should you make to your compliance team to prevent the exposure of this information in Slack?

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Suggested Answer: B

by Estrella at Mar 21, 2025, 09:26 PM

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Carlee
5 months ago
Wait, can we really trust a DLP provider to handle this?
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Cassie
6 months ago
Not sure if a bot can catch everything. C might miss some stuff.
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Arlyne
6 months ago
A sounds too invasive. Logging everything? Yikes.
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Rozella
6 months ago
Agree, B seems like a solid plan!
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Meaghan
6 months ago
I think option B is the best choice. DLP is crucial.
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Thad
7 months ago
I think having an admin per channel sounds like a lot of responsibility. It could work, but I’m not convinced it’s the most efficient solution.
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Deangelo
7 months ago
I feel like the bot option could be useful, but it might not be proactive enough. I wonder if it would actually catch everything.
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Callie
7 months ago
I'm not entirely sure, but I think installing an eDiscovery app might just log the data instead of preventing it. So, option A might not be the best choice.
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Pilar
7 months ago
I remember we discussed the importance of using DLP tools in class. It seems like option B could really help prevent sensitive data from being shared.
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Rosalia
8 months ago
I think option A, logging all message content, is a good start, but it doesn't actually prevent the data from being shared in the first place. I'd want to combine that with a more proactive solution like the DLP integration.
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Malinda
8 months ago
Option C, building a bot to message members, seems like a good way to raise awareness and prompt people to remove sensitive info. But I'm worried that might not be enough on its own to fully prevent data exposure.
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Cristal
8 months ago
Hmm, I'm not sure which option is best here. Do we have any more details on the specific compliance requirements or the capabilities of the different solutions? I want to make sure I choose the most effective approach.
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Linette
8 months ago
This seems like a straightforward compliance question. I'd recommend going with option B to integrate with a DLP provider - that seems like the most comprehensive solution to automatically detect and remove sensitive data.
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Paulina
1 year ago
Dude, just slap a big 'NO SENSITIVE INFO' sign in the channel and call it a day. These tech solutions are way too complicated. #KISS
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Herschel
1 year ago
I agree, a simple reminder like that could go a long way in preventing accidental sharing of sensitive information.
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German
1 year ago
Good idea! We should definitely make it clear to everyone that sensitive information should not be shared in Slack.
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Maryanne
1 year ago
Hmm, I'm torn. The bot idea is fun, but what if it gets a little too trigger-happy and starts deleting innocent messages? Better safe than sorry, I guess.
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Amie
1 year ago
C) Build a bot Chat will message members and ask them to remove sensitive customer data in the event that it is shared.
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Nydia
1 year ago
Hmm, I'm torn. The bot idea is fun, but what if it gets a little too trigger-happy and starts deleting innocent messages? Better safe than sorry, I guess.
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Alesia
1 year ago
B) Integrate with a Data Loss Protection (DLP) provider to remove sensitive data shared in Slack.
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Tandra
1 year ago
A) Install an eDiscovery app to log all message content in the channel, and maintain a record of all sensitive content shared.
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Leana
1 year ago
C) Build a bot Chat will message members and ask them to remove sensitive customer data in the event that it is shared.
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Marilynn
1 year ago
Hmm, I'm torn. The bot idea is fun, but what if it gets a little too trigger-happy and starts deleting innocent messages? Better safe than sorry, I guess.
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Graciela
1 year ago
B) Integrate with a Data Loss Protection (DLP) provider to remove sensitive data shared in Slack.
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Brinda
1 year ago
A) Install an eDiscovery app to log all message content in the channel, and maintain a record of all sensitive content shared.
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Page
1 year ago
That could also be a good solution. It's important to prevent accidental sharing of sensitive information.
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Werner
1 year ago
What about integrating with a Data Loss Protection provider to remove sensitive data?
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Karl
1 year ago
Ooh, the eDiscovery app sounds juicy. I love a good paper trail, even if it's digital. Gotta cover those compliance bases, you know?
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Antonio
1 year ago
I agree with Page. It's important to maintain a record of sensitive content shared.
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Chaya
1 year ago
Designating a channel admin to watch for sensitive data? That's just adding more work for someone. I'd go with the DLP solution.
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Francis
1 year ago
Having a bot message members to remove sensitive data could be a good reminder for employees to be cautious.
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Emerson
1 year ago
Installing an eDiscovery app could also be helpful in maintaining a record of all sensitive content shared.
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Adelaide
1 year ago
I agree, the DLP solution seems like the most efficient way to prevent sensitive data exposure.
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Marquetta
1 year ago
I don't know, the bot option seems pretty cool. It could catch those accidental leaks before they become a problem.
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Kara
1 year ago
Hmm, I think the DLP integration is the way to go. Better to have that automated protection than relying on manual monitoring.
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Willis
1 year ago
It's important to prioritize data security, and the DLP integration seems like the best solution for our needs.
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Fausto
1 year ago
Having an automated system in place would definitely help in ensuring compliance with data protection regulations.
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Zona
1 year ago
I agree, the DLP integration would provide a more efficient way to prevent sensitive data exposure.
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Page
1 year ago
I think we should install an eDiscovery app to log all message content.
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