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Salesforce Certified Slack Administrator (Slack-Admn-201) Exam Questions
- Topic 1: Fundamentals: This section of the exam measures the skills of Salesforce Administrators and covers the key privileges and responsibilities associated with each Slack user role. Candidates will identify unique features of Slack's paid plans and understand the common responsibilities shared by Admins and Owners. Additionally, this section emphasizes the importance of workspace and organization-level settings and dashboards, focusing on how they contribute to effective Slack management.
- Topic 2: Workspace Administration: This domain assesses the competencies of Salesforce administrators in creating and managing Slack workspaces to meet organizational needs. Candidates will determine when a new workspace should be created and manage the approval process for workspace creation.
- Topic 3: Channel and User Group Administration: This section measures the skills of Salesforce Administrators in setting up and managing Slack channels. Candidates will learn when to use channels versus direct messages or group DMs, as well as when to opt for public or private channels.
- Topic 4: User Lifecycle Management: This area focuses on managing user accounts throughout their lifecycle in Slack. Candidates will implement authentication options based on organizational requirements and recommend processes for new account creation.
- Topic 5: App Administration: This section evaluates the skills of Slack Administrators in managing applications within Slack. Candidates will summarize the value of interoperability for both decision-makers and end-users while learning to use Workflow Builder for automating tasks.
- Topic 6: Security: This domain targets Salesforce Security specialists in identifying Slack product security features that meet organizational needs. Candidates will describe how Slack addresses security governance, risk management, and compliance while recommending features that protect sensitive data.
- Topic 7: Enabling Slack Success: This section focuses on the skills of Admins to develop a vision for Slack within their organization. Candidates will use analytics dashboards to track usage and make recommendations based on data insights, such as channel archival or promoting best practices.
Free Salesforce Salesforce Certified Slack Administrator (Slack-Admn-201) Exam Actual Questions
Note: Premium Questions for Salesforce Certified Slack Administrator (Slack-Admn-201) were last updated On Sep. 05, 2026 (see below)
[Enterprise Grid Configuration]
You're the Grid Owner for your sales company's Slack Enterprise Grid instance. Departments are spread across multiple workspaces and collaborate with their customers through Slack Connect.
Your company is growing quickly, and you want to have more control over external collaboration. You decide to set up an external workspace dedicated to Slack Connect channels. This workspace should include all current users, plus any future users.
What is the easiest and most efficient way to go about adding users to the new workspace? (Select the best answer.)
[User Management]
You're a Workspace Admin on a Slack Enterprise Grid plan.
Your marketing team is working with an external contractor for a new product launch.
The contractor does not have Slack access, and multiple internal teams need to collaborate with them.
Which type of access should you recommend for the contractor?
[User Management]
Big Corp uses an IdP (Identity Provider) to manage access for its members to its Plus plan on Slack. Their security team wants to make sure members will be automatically deactivated when they leave the company.
Which of the following must be true to ensure that members are automatically deactivated?
[Enterprise Grid Configuration]
You're an Org Admin setting up a new workspace for executives collaborating on a confidential acquisition.
How should you set up the workspace access setting?
[Change Management and Training]
Your team is planning to upgrade from the Pro plan to the Business+ plan.
The implementation team is drafting a vision for Slack to match the new season of working in Slack inspired by the upgrade.
As an admin, you're most concerned with how this statement can support end users.
What is the strongest benefit a vision statement provides for end users?
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