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Salesforce Certified Slack Administrator (Slack-Admn-201) Exam - Topic 2 Question 2 Discussion

Posted by Gregoria on Jan 23, 2025 at 01:14 PM

You're an Org Admin who recently joined an organization with multiple workspaces, many of which were redundant. After working with Slack Professional Services to consolidate these workspaces, your leadership team has decided that all future workspace requests should only be approved if they meet specific requirements. You need to create a process that will most efficiently allow for new workspace requests and approvals.

What should you do?

Suggested Answer: D

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33 comments · newest first
ST
Stanford 11 months ago
A workflow sounds like the best way to keep things organized!
LO
Lorrine 11 months ago
Wait, can we really just DM for new workspaces? That seems too informal.
LA
Latonia 12 months ago
But won't that just lead to more questions?
MA
Makeda 12 months ago
Totally agree, transparency is key!
ER
Erinn 1 year ago
I think posting the requirements in #general is a good idea.
HA
Hayley 1 year ago
I practiced a similar question where direct messages were discouraged, so I think enabling workspace creation requests via Org Settings could streamline things better.
AL
Alaine 1 year ago
I feel like creating a workflow in the #help-admins channel makes sense since it requires justification, but I wonder if it might overwhelm the admins with too many requests.
LI
Lisha 1 year ago
I think posting the requirements in the #general channel could help, but it might not be enough to ensure everyone follows the process.
JA
Janine 1 year ago
I remember we discussed the importance of having a structured process for workspace requests, but I'm not sure which option would be the most efficient.
MI
Micaela 1 year ago
Option B seems a bit risky to me. Posting the requirements in the #general channel might lead to confusion and people trying to create workspaces without going through the proper process. I'd prefer a more structured approach like option A or D.
AV
Avery 1 year ago
I think option C is the way to go. Asking users to reach out to you directly via DM gives you more visibility and control over the requests. That way, you can ensure they provide the necessary justification before approving anything.
TU
Tu 1 year ago
Hmm, I'm a bit unsure about this one. Should we really just enable workspace creation and let people submit requests? Wouldn't it be better to have more control over the process? I'm leaning towards option D to create a workflow in the #help-admins channel.
LA
Lawanda 1 year ago
This seems straightforward. I'd go with option A to enable workspace creation requests through Org Settings. That way, we can control the process and ensure all new requests meet the requirements.
FL
Fletcher 2 years ago
A workflow in the #help-admins channel? Sounds like a real 'admin-ication' process to me, but hey, if it works, it works!
OR
Ora 2 years ago
Hah, can you imagine if they just posted the requirements in the #general channel? Like, 'Oh yeah, just read that and then get back to me!' No way, option D is the way to go.
KR
Krystal 2 years ago
Option D is the clear winner here. Workspace requests should be well-justified, and a workflow in the #help-admins channel is the perfect way to manage that.
LO
Loreen 2 years ago
↳ replying to Krystal
I agree, having a workflow in the #help-admins channel will streamline the approval process.
WA
Walker 2 years ago
↳ replying to Krystal
Option D is definitely the way to go. Justification is key for new workspace requests.
NI
Nieves 2 years ago
I see your point, Donette. Having users provide justification can help prevent unnecessary workspace requests.
DO
Donette 2 years ago
I believe creating a workflow in the #help-admins channel would be more efficient.
ME
Meaghan 2 years ago
I like the idea of using a workflow in the #help-admins channel. It'll keep everything nice and tidy, plus it'll ensure nobody slips through the cracks.
IZ
Izetta 2 years ago
↳ replying to Meaghan
D) Create a workflow in the #help-admins channel that requires users to provide justification for their request.
KA
Karl 2 years ago
↳ replying to Meaghan
C) Inform users that if they want a new workspace they should reach out to you via direct message (DM).
MA
Mabelle 2 years ago
↳ replying to Meaghan
B) Post the requirements in the #general channel so that your members can see them.
ER
Erick 2 years ago
↳ replying to Meaghan
A) Enable workspace creation requests via Org Settings.
BA
Barrett 2 years ago
Create a workflow in the #help-admins channel? Brilliant! That way you can keep track of all the requests and make sure they meet the requirements.
BE
Beatriz 2 years ago
↳ replying to Barrett
D) Create a workflow in the #help-admins channel that requires users to provide justification for their request.
ST
Staci 2 years ago
↳ replying to Barrett
A) Enable workspace creation requests via Org Settings.
VE
Verlene 2 years ago
Hmm, I think option D is the way to go. A designated #help-admins channel with a workflow to get justification? Sounds like a nice organized process.
JA
Jaime 2 years ago
↳ replying to Verlene
User 2: Yeah, it will help streamline the approval process and ensure requests meet the requirements.
BI
Billi 2 years ago
↳ replying to Verlene
User 1: I agree, having a designated channel for workspace requests is a good idea.
RO
Roslyn 2 years ago
I agree with Arletta, that would streamline the process.
AR
Arletta 2 years ago
I think we should enable workspace creation requests via Org Settings.
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