Salesforce Exam Salesforce Slack Administrator Topic 2 Question 11 Discussion

Actual exam question for Salesforce's Salesforce Slack Administrator exam

Question #: 11
Topic #: 2

[All Salesforce Slack Administrator Questions]

[Integration and Automation]

Incident managers at your organization use ServiceNow for incident response.

What is the benefit of integrating Slack with an app like ServiceNow?

AIntegrating an app allows third parties to access your Slack data and recommend similar apps to you in the future.

BIntegrating an app gives you a unified view into what's happening in the app natively, without ever having to leave Slack.

CIntegrating an app means you never have to log in to the app natively.

DIntegrating an app allows you to bypass security settings since they're not applicable in Slack.

Show Suggested Answer

Suggested Answer: B

by Shaniqua at Apr 30, 2025, 07:19 PM

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Adelle

4 days ago

I think integrating Slack with ServiceNow would be beneficial.

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Marleen

9 days ago

Option B makes the most sense to me. Integrating ServiceNow with Slack gives you visibility into incident response without having to leave the chat app. That's super convenient for the team.

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