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Salesforce Exam Salesforce Marketing Associate Topic 1 Question 33 Discussion

Actual exam question for Salesforce's Salesforce Marketing Associate exam
Question #: 33
Topic #: 1
[All Salesforce Marketing Associate Questions]

Northern Trail Outfitters is receiving numerous complaints from subscribers that they are unable to find a newsletter they signed up for. Tracking information is indicating the email server rejected the email.

Which status describes the issue?

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Suggested Answer: A

If a marketing associate at Northern Trail Outfitters is unable to see a data extension in the Preview and Test section when trying to perform a test send of an email in Content Builder, it could be because the data extension has the 'Is Testable' flag unchecked. In Salesforce Marketing Cloud, data extensions can be configured with various properties, including the 'Is Testable' flag, which determines whether the data extension is available for use in test sends and previews.

If this flag is not enabled for a specific data extension, it will not appear as an option in the Preview and Test section, preventing associates from selecting it for test sends. Enabling this flag on the data extension's properties allows it to be used for testing and previewing email content.


Contribute your Thoughts:

Aja
5 days ago
Oof, sounds like a classic bounce situation. Those email servers can be real picky, huh? Guess Northern Trail Outfitters needs to work on their email deliverability game.
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Paris
10 days ago
I'm not sure, could it be that the emails are being held?
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Dustin
14 days ago
I agree with Helene, it sounds like a bounce.
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Helene
16 days ago
I think the issue is a bounce.
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