Salesforce Exam Salesforce Marketing Associate Topic 1 Question 33 Discussion

Actual exam question for Salesforce's Salesforce Marketing Associate exam

Question #: 33
Topic #: 1

[All Salesforce Marketing Associate Questions]

Northern Trail Outfitters is receiving numerous complaints from subscribers that they are unable to find a newsletter they signed up for. Tracking information is indicating the email server rejected the email.

Which status describes the issue?

AUnsubscribed

BBounce

CHeld

Show Suggested Answer

Suggested Answer: A

If a marketing associate at Northern Trail Outfitters is unable to see a data extension in the Preview and Test section when trying to perform a test send of an email in Content Builder, it could be because the data extension has the 'Is Testable' flag unchecked. In Salesforce Marketing Cloud, data extensions can be configured with various properties, including the 'Is Testable' flag, which determines whether the data extension is available for use in test sends and previews.

If this flag is not enabled for a specific data extension, it will not appear as an option in the Preview and Test section, preventing associates from selecting it for test sends. Enabling this flag on the data extension's properties allows it to be used for testing and previewing email content.

by Adolph at Mar 08, 2025, 08:34 PM

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Arminda

1 months ago

Come on, it's got to be B) Bounce. I mean, if the email server is rejecting the message, that's a pretty clear indication of a bounce, right?

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Sharika

1 months ago

Ah, the age-old email woes. I bet the folks at Northern Trail Outfitters are wishing they had a magic wand to fix this 'unsubscribed' situation.

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Lynette

7 days ago

C) Held

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Naomi

13 days ago

B) Bounce

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Johanna

22 days ago

A) Unsubscribed

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Glory

2 months ago

Hmm, I'm gonna have to go with B) Bounce on this one. When the email server rejects the message, that's a bounce. Simple as that.

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Hollis

13 days ago

It seems like the issue is definitely related to bounced emails, so B) Bounce is the right choice.

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Valentin

14 days ago

B) Bounce makes sense in this situation, since the emails are being rejected.

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Sharmaine

15 days ago

Yes, when emails are rejected by the server, it's definitely a bounce.

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Susana

1 months ago

I agree, B) Bounce is the correct status for rejected emails.

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Aja

2 months ago

Oof, sounds like a classic bounce situation. Those email servers can be real picky, huh? Guess Northern Trail Outfitters needs to work on their email deliverability game.

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