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Salesforce Exam Salesforce Loyalty Management Topic 3 Question 44 Discussion

Actual exam question for Salesforce's Salesforce Loyalty Management exam
Question #: 44
Topic #: 3
[All Salesforce Loyalty Management Questions]

An Administrator needs to analyze the performance of the Loyalty Program.

What Loyalty Analytics permission does a System Administrator need to set up and customize?

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Suggested Answer: A

To analyze the performance of the Loyalty Program, a System Administrator needs to set up and customize Loyalty Analytics, which requires the Loyalty Analytics User (A) permission. This permission set enables the administrator to access Loyalty Analytics features, configure reports, and customize dashboards to analyze various aspects of the Loyalty Program's performance, such as member engagement, tier progression, redemption rates, and more.

Option B (CLAAnalytics Base Admin), Option C (Data Pipeline User), and Option D (CRM Analytics User) refer to different aspects of Salesforce analytics and data management, which, while potentially relevant in broader contexts, are not specifically tailored to the setup and customization of Loyalty Analytics within Salesforce Loyalty Management.

Salesforce documentation on Loyalty Management and Analytics would provide guidance on leveraging analytics capabilities to gain insights into Loyalty Program performance, guiding data-driven decision-making and program optimization.


by Nelida at Mar 22, 2025, 08:32 AM

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Johnna
C. Data Pipeline User? Really? I thought we were talking about loyalty, not plumbing!
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Lisha
4 days ago
This is a tough one, but I'm gonna go with A. Loyalty Analytics User. Seems like the most direct option.
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Theron
6 days ago
D. CRM Analytics User sounds about right. Can't have a loyalty program without some CRM analytics, am I right?
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Jacklyn
9 days ago
I think the CRM Analytics User permission could also be useful for customizing the Loyalty Program analytics.
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Kenny
11 days ago
But the Loyalty Analytics User permission seems more relevant for analyzing the Loyalty Program.
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Brandon
13 days ago
I disagree, I believe it's the CLAAnalytics Base Admin permission.
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Kenny
26 days ago
I think the System Administrator needs the Loyalty Analytics User permission.
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Flo
29 days ago
Hmm, I think the correct answer is B. CLAAnalytics Base Admin. Gotta keep those analytics sharp, you know?
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Rolland
11 days ago
No, I'm pretty sure it's A) Loyalty Analytics User. That seems more specific to the Loyalty Program analysis.
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Shenika
12 days ago
I think it might also be D) CRM Analytics User, as they might need access to customer relationship management data for the analysis.
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Lavonda
16 days ago
I agree, B) CLAAnalytics Base Admin is the correct answer. It's important to have the right permissions for analyzing the Loyalty Program.
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