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Salesforce Exam Salesforce Loyalty Management Topic 3 Question 42 Discussion

Actual exam question for Salesforce's Salesforce Loyalty Management exam
Question #: 42
Topic #: 3
[All Salesforce Loyalty Management Questions]

Universal Containers (UC) plans to implement Salesforce Loyalty Management for a new Loyalty program; however, its operations team remains skeptical about the Loyalty solutions, such as rules, processes, and benefit types.

Which option should UC consider when planning its implementation to ensure staff is helping to boost adoption and engagement?

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Suggested Answer: D

To ensure staff buy-in and boost adoption and engagement with the new Loyalty Program, Universal Containers should:

D: Define a company-wide initiative that includes the operations team. Engaging all relevant departments from the outset ensures a holistic approach to the implementation and addresses concerns and skepticism by involving those who will be directly impacted by the new Loyalty solutions.


by Bernadine at Feb 07, 2025, 05:36 PM

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Azalee
2 months ago
I see your points, but I think option D is the way to go. Involving the entire company, including the operations team, will ensure buy-in and support from all departments.
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Geoffrey
2 months ago
I disagree, I believe option C is better. Involving the analytics team will help ensure the program is data-driven and effective.
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Theron
2 months ago
Option D is the way to go, no doubt. Can't have a successful Loyalty program without the operations team being fully invested. They're the ones keeping the lights on, after all.
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Quentin
23 days ago
It's important to have everyone on board to make sure the Loyalty program is a success.
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Micaela
24 days ago
Definitely, involving the operations team from the start will ensure a smoother implementation process.
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Yuki
1 months ago
I agree, the operations team plays a crucial role in the success of any program.
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Kent
1 months ago
Option D is the way to go, no doubt. Can't have a successful Loyalty program without the operations team being fully invested.
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Stevie
2 months ago
D is the clear winner here. Loyalty programs are useless if the employees don't understand them. Gotta get the whole team on board, even the skeptical ones.
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Domingo
2 months ago
I think option B is the best choice. Involving the finance team will help ensure the loyalty program is financially viable.
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Elenor
2 months ago
Hah, option B sounds like a recipe for disaster. Finance team? Really? They'll just find a way to make it more complicated than it needs to be.
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Thea
2 months ago
I agree, D is the way to go. Gotta get buy-in from the whole company, not just the C-suite. Plus, the operations folks will know best how to make it work on the ground.
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Alpha
21 days ago
I agree, D is the way to go. Gotta get buy-in from the whole company, not just the C-suite. Plus, the operations folks will know best how to make it work on the ground.
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Dominga
24 days ago
D) Define a company-wide initiative, including an operations team.
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Lashawnda
25 days ago
B) Define a strategy led by marketing and involving the finance team.
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Luis
29 days ago
A) Describe the initiative to the Chief Marketing Officer team for their approval
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Minna
2 months ago
Option D definitely. Bringing in the operations team is key to ensuring the staff actually uses the Loyalty program. Can't just leave it to marketing.
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Camellia
2 months ago
I agree, involving the operations team will help ensure a successful implementation and adoption of the Loyalty program.
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Jutta
2 months ago
Option D definitely. Bringing in the operations team is key to ensuring the staff actually uses the Loyalty program. Can't just leave it to marketing.
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