Discuss Salesforce Loyalty Management Accredited Professional (AP-212) Exam Topic 2 Question 31

A Consultant needs to configure the Loyalty tier groups for a Loyalty Program with the following specifications:

Qualifying period is reset once a year on the 31st of March.

The member-tier is not extended upon expiration.

Which two settings within the Loyalty tier groups configuration should the Consultant configure to meet the required specifications?

AExtend Expiration = member enrollment anniversary

BTier-model = fixed

CTier-model = anniversary

DExtend Expiration = no extension

Suggested Answer: D

To set up Promotion Market Segments for members within a specific age range and with certain preferences, the recommended solution is:

D: Salesforce Customer Data Platform (CDP), which allows for the creation of detailed segments based on a wide range of criteria, including demographic data and expressed preferences.

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33 comments · newest first

Viola 11 months ago

Not sure if no extension is a good idea... sounds risky!

Rozella 11 months ago

Fixed tier-model is definitely the way to go here.

Jade 12 months ago

Wait, so the tier doesn't extend? That's surprising!

Carmela 12 months ago

Totally agree, that makes sense!

Buck 1 year ago

Extend Expiration should be set to no extension.

Lemuel 1 year ago

I feel like "Extend Expiration = no extension" makes sense, but I can't recall if the tier-model affects that decision.

Luke 1 year ago

I practiced a similar question where the expiration was tied to the enrollment anniversary. I wonder if that applies here too?

Ranee 1 year ago

I think the tier-model options are important, especially since the member-tier isn't extended. Maybe "fixed" is the way to go?

Joaquin 1 year ago

I remember something about the expiration settings, but I'm not sure if "no extension" is the right choice here.

Celeste 1 year ago

Yep, I agree with Eric. Those two settings should do the trick. I feel pretty confident about this one.

Rikki 1 year ago

I've got it! The two settings I need to configure are "Extend Expiration = no extension" and "Tier-model = fixed". That way, the member-tier won't be extended, and the qualifying period will reset annually as required.

Elke 1 year ago

I'm a bit confused by the "Tier-model" options. I'm not sure which one would be the best fit for the given requirements. Maybe I should review the documentation on those settings again.

Rosalyn 1 year ago

Okay, I think I've got this. The key is that the qualifying period resets annually on March 31st, and the member-tier is not extended upon expiration. So I'll need to look for settings that match those specifications.

Salena 1 year ago

Hmm, this question seems straightforward, but I want to make sure I understand the requirements correctly. Let me re-read the details carefully.

Yvette 1 year ago

I feel like it's important to look at the delinquent operative reports since they can really impact patient care, but I can't remember if that was covered much in my notes.

Micah 1 year ago

Wait, do I get a loyalty card for passing this exam? Asking for a friend who's trying to rack up those points, you know?

Marti 1 year ago

↳ replying to Micah

B) Tier-model = fixed

Charlie 1 year ago

↳ replying to Micah

A) Extend Expiration = member enrollment anniversary

Fernanda 1 year ago

Alright, let's see... 'Tier-model = anniversary' would reset the qualifying period every year, which isn't what we need. B and D are the clear winners here.

Earlean 1 year ago

Hmm, the 'Extend Expiration = member enrollment anniversary' option sounds like a trap! Definitely not what we want here. B and D are the way to go.

Celestine 1 year ago

↳ replying to Earlean

Definitely, B and D are the correct settings to meet the required specifications.

Pok 1 year ago

↳ replying to Earlean

I think we should go with option B and D for the Loyalty tier groups configuration.

Dottie 1 year ago

↳ replying to Earlean

I agree, 'Extend Expiration = member enrollment anniversary' is not the right choice.

Clay 2 years ago

Oof, this one's tricky. Gotta be careful with those loyalty program settings, don't want to accidentally extend the expiration by accident, am I right? I'd go with B and D too.

Jennie 1 year ago

↳ replying to Clay

Definitely, we don't want to mess up the loyalty program settings. B and D it is.

Troy 1 year ago

↳ replying to Clay

Yeah, I agree. We need to make sure the member-tier is not extended upon expiration.

Aleta 1 year ago

↳ replying to Clay

I think B and D are the correct settings to configure for the Loyalty tier groups.

Reuben 2 years ago

I think option B and D are the correct settings to meet the requirements. The Tier-model should be set to 'fixed' and the Expiration should be set to 'no extension'.

Monte 1 year ago

↳ replying to Reuben

Yes, that's correct. Those settings will ensure the Loyalty tier groups are configured as needed.

Georgene 2 years ago

↳ replying to Reuben

I agree, setting the Tier-model to 'fixed' and Expiration to 'no extension' will meet the requirements.

Cortney 2 years ago

But wouldn't option D) Extend Expiration = no extension also be necessary to ensure the member-tier is not extended upon expiration?

Katina 2 years ago

I agree with Rosio. Choosing anniversary as the Tier-model will reset the qualifying period on the 31st of March each year.

Rosio 2 years ago

I think the Consultant should choose option C) Tier-model = anniversary.

Salesforce Loyalty Management Accredited Professional (AP-212) Exam - Topic 2 Question 31 Discussion