Salesforce Exam Salesforce Loyalty Management Topic 1 Question 8 Discussion

Actual exam question for Salesforce's Salesforce Loyalty Management exam

Question #: 8
Topic #: 1

[All Salesforce Loyalty Management Questions]

A hotel group has implemented a Loyalty Member Portal for its program members, but some members are experiencing issues accessing their Loyalty Program-specific records on the portal.

What should an Administrator do to ensure the Loyalty members can access Loyalty record information when using the portal?

AUsing Experience Cloud sharing sets, specify Account as the object of your sharing set

BEnsure the Allow using standard external profiles for self-registration, user creation, and login' is enabled

CIn the Partner Account record, 'Enable Customer User' on the Contact associated

DFor the Loyalty Member, 'Enable Customer User' on the Contact or 'Enable Partner User' on the Account

EEnsure the 'Allow using customer profiles for self-registration, user creation, and login' is enabled

Show Suggested Answer

Suggested Answer: B, C, E

by Hillary at Aug 04, 2023, 05:43 PM

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Laurel

13 days ago

Haha, option C is a classic 'enable customer user' on the wrong record. Gotta love those tricky Salesforce questions!

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Lisha

15 days ago

Hmm, I'm a bit unsure about option E. Enabling customer profiles for self-registration seems like it might open up the portal to too many unauthorized users.

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Kenny

16 days ago

Option D looks like the way to go. Enabling the Loyalty Member as a Customer User or Partner User should give them the necessary access to their records.

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