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Salesforce Exam Salesforce Loyalty Management Topic 1 Question 8 Discussion

Actual exam question for Salesforce's Salesforce Loyalty Management exam
Question #: 8
Topic #: 1
[All Salesforce Loyalty Management Questions]

A hotel group has implemented a Loyalty Member Portal for its program members, but some members are experiencing issues accessing their Loyalty Program-specific records on the portal.

What should an Administrator do to ensure the Loyalty members can access Loyalty record information when using the portal?

Show Suggested Answer Hide Answer
Suggested Answer: B, C, E

Contribute your Thoughts:

Laurel
10 days ago
Haha, option C is a classic 'enable customer user' on the wrong record. Gotta love those tricky Salesforce questions!
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Lisha
12 days ago
Hmm, I'm a bit unsure about option E. Enabling customer profiles for self-registration seems like it might open up the portal to too many unauthorized users.
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Kenny
13 days ago
Option D looks like the way to go. Enabling the Loyalty Member as a Customer User or Partner User should give them the necessary access to their records.
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Angelyn
17 days ago
I think using Experience Cloud sharing sets and specifying Account as the object could also help in ensuring access to Loyalty record information
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Felix
20 days ago
I agree with Camellia, that option seems like the best way to ensure Loyalty members can access their records
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Camellia
21 days ago
I think the Administrator should enable 'Allow using customer profiles for self-registration, user creation, and login'
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