Salesforce Exam Salesforce Loyalty Management Topic 1 Question 8 Discussion

Actual exam question for Salesforce's Salesforce Loyalty Management exam

Question #: 8
Topic #: 1

[All Salesforce Loyalty Management Questions]

A hotel group has implemented a Loyalty Member Portal for its program members, but some members are experiencing issues accessing their Loyalty Program-specific records on the portal.

What should an Administrator do to ensure the Loyalty members can access Loyalty record information when using the portal?

AUsing Experience Cloud sharing sets, specify Account as the object of your sharing set

BEnsure the Allow using standard external profiles for self-registration, user creation, and login' is enabled

CIn the Partner Account record, 'Enable Customer User' on the Contact associated

DFor the Loyalty Member, 'Enable Customer User' on the Contact or 'Enable Partner User' on the Account

EEnsure the 'Allow using customer profiles for self-registration, user creation, and login' is enabled

Show Suggested Answer

Suggested Answer: B, C, E

by Hillary at Aug 04, 2023, 05:43 PM

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Aileen

2 months ago

I'm leaning towards D as well. Seems like the most straightforward way to grant the Loyalty members the access they need.

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Geoffrey

17 days ago

Yes, that option should give them the access they need without any issues.

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Stanford

20 days ago

I agree, enabling 'Enable Customer User' on the Contact for Loyalty Members seems like the right choice.

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Glory

1 months ago

I think D is the best option to ensure Loyalty members can access their records.

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Laurel

2 months ago

Haha, option C is a classic 'enable customer user' on the wrong record. Gotta love those tricky Salesforce questions!

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Dominga

1 months ago

B) Ensure the 'Allow using standard external profiles for self-registration, user creation, and login' is enabled

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Anthony

1 months ago

A) Using Experience Cloud sharing sets, specify Account as the object of your sharing set

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Lisha

2 months ago

Hmm, I'm a bit unsure about option E. Enabling customer profiles for self-registration seems like it might open up the portal to too many unauthorized users.

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Kenny

2 months ago

Option D looks like the way to go. Enabling the Loyalty Member as a Customer User or Partner User should give them the necessary access to their records.

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