Discuss Salesforce Loyalty Management Accredited Professional (AP-212) Exam Topic 1 Question 12

An Administrator must configure a tier point reset for a Loyalty Program to occur once every two years.

Which two setting does the Administrator need to consider in this scenario?

AThe Loyalty tier group field is populated.

BThe qualifying point reset date, period, and frequency are set on the tier group.

CThe Currency type field must correspond to qualifying.

DThe currency type field must correspond to non-qualifying.

Suggested Answer: B, C

The two settings that the Administrator needs to consider in this scenario are:

B) The qualifying point reset date, period, and frequency are set on the tier group.This setting determines when and how often the qualifying points are reset for all members in the tier group.For example, if the qualifying period is set to two years and the frequency is set to yearly, then the points are reset every year after two years of enrollment1.

C) The Currency type field must correspond to qualifying.This setting ensures that the tier group uses the same currency type as the loyalty program for tier assessment.For example, if the loyalty program uses qualifying points for tier assessment, then the tier group must also use qualifying points as the currency type2.

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16 comments · newest first

Karina 11 months ago

What about the currency type? Does it really matter for qualifying?

Art 12 months ago

The Loyalty tier group field should definitely be populated first.

Leonard 12 months ago

Wait, every two years? That seems a bit long for a reset!

Arlette 12 months ago

I agree, the period and frequency are super important too.

Tamra 1 year ago

Definitely need to set the qualifying point reset date!

Arletta 1 year ago

I definitely recall that the reset period needs to be set, but I can't remember if it was specifically mentioned in the context of tier groups in our study materials.

Dorsey 1 year ago

I’m kind of confused about the currency type fields. I thought they were only for qualifying points, but now I’m not so sure.

Matt 1 year ago

I remember a practice question where we had to ensure the tier group was populated, so I feel like option A might be relevant here too.

Merissa 1 year ago

I think the qualifying point reset date and frequency are really important, but I'm not entirely sure if both need to be set on the tier group.

Irving 1 year ago

I'm a little confused by the wording of the question. Does the "Currency type field" refer to something specific in the system? I'll need to double-check that.

Chanel 1 year ago

Okay, I've got this. The administrator needs to set the qualifying point reset date, period, and frequency on the tier group. That should do it.

Ernie 1 year ago

Hmm, I'm a bit unsure about this one. I'll need to carefully review the options and think through the requirements for a tier point reset.

Mabelle 1 year ago

This looks like a straightforward configuration question. I think the key is to identify the settings related to the tier point reset.

Joana 1 year ago

Archiving the records in an enterprise data warehouse before deleting them from Salesforce seems like a smart move to me. That way we can still access the data if needed.

Erick 1 year ago

Okay, let's see here. The domain files were restored from a backup, so the ownership and permissions could have changed. I'll start by checking that.

Charlene 1 year ago

I remember practicing a question similar to this, and I think the default engine had priority, but I can't recall the exact details.

Salesforce Loyalty Management Accredited Professional (AP-212) Exam - Topic 1 Question 12 Discussion