Salesforce Contact Center Accredited Professional (AP-226) Exam - Topic 1 Question 35 Discussion

Actual exam question for Salesforce's Contact Center Accredited Professional (AP-226) exam

Question #: 35
Topic #: 1

[All Contact Center Accredited Professional (AP-226) Questions]

The customer wants to minimize disruption during rollout. Which release management technique is most suitable?

AFull system outage for complete implementation and configuration.

BRolling updates with gradual user onboarding to the new system.

CWeekend or after-hours deployment to minimize impact on regular operations.

DA combination of rolling updates and minimal downtime deployment techniques.

Show Suggested Answer

Suggested Answer: D

To minimize disruption during the rollout of a new system, the most effective strategy is a combination of rolling updates and minimal downtime deployment techniques. This approach allows for gradual implementation and user adoption, ensuring that the system remains operational and that any issues can be addressed without significant impact on the overall operations.

by Erick at Jul 08, 2025, 01:40 PM

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Lenny

1 month ago

I agree with B, gradual onboarding feels less chaotic!

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Leatha

2 months ago

D seems like a lot to manage, is it really effective?

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Larue

2 months ago

A is just too risky, no way that's the best option.

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Virgie

2 months ago

C sounds good too, but what if something goes wrong?

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Sanda

2 months ago

Full system outages seem too risky for minimizing disruption. I don't think option A is the right way to go.

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Lonny

2 months ago

I'm not entirely sure, but I remember something about after-hours deployments being effective for reducing impact. Maybe option C?

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Mari

3 months ago

I think rolling updates might be the best choice here since they allow for gradual user onboarding, which minimizes disruption.

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Misty

3 months ago

I feel like a combination of rolling updates and minimal downtime could work well too. It seems like it would cover all bases.

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Charlie

3 months ago

B is definitely the way to go for less disruption.

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Fernanda

3 months ago

Option C, weekend or after-hours deployment, could be a good choice to minimize impact on regular operations. I'll make sure to consider the potential drawbacks as well.

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Erasmo

3 months ago

I'm a bit confused on this one. I'll need to review the details of each release management technique to determine the most suitable option.

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Heike

4 months ago

Option D looks promising - a combination of techniques to balance downtime and a gradual transition. I'll make sure to analyze the pros and cons of each approach.

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Horace

4 months ago

Hmm, I'm leaning towards option B. Rolling updates with gradual user onboarding seems like the best way to minimize disruption.

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Sueann

4 months ago

This is a tricky one. I'll need to think carefully about the trade-offs between minimizing disruption and ensuring a smooth rollout.

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Brice

4 months ago

A full system outage for complete implementation and configuration? That's definitely not the way to go if the goal is to minimize disruption. I'll rule that one out right away.

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Marci

4 months ago

Option B, rolling updates with gradual user onboarding, seems like the best choice here. It allows for a smooth transition while minimizing the impact on regular operations.

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Carlee

5 months ago

Hmm, I'm a bit unsure about this one. I'll need to think through the pros and cons of each approach to determine the most suitable technique for minimizing disruption.

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Ezekiel

5 months ago

This seems like a straightforward question about release management techniques. I'll carefully consider the options and choose the one that best minimizes disruption for the customer.

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