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Salesforce Communications Cloud Accredited Professional (AP-203) Exam - Topic 2 Question 54 Discussion

An agile team is working on backlog grooming. There are two features that are needed by the customer and one of them is needed by the support team. The agile team is currently working on an iteration, Days later a business representative requests that another feature be included in the same iteration which step should consultant take?
D) Accommodate the feature by putting it into product backlog and work with the product owner to check its ROI relative to other stories in the backlog items then communicate the outcome back to the business representatives.
A) Accommodate the feature since otherwise the business representative will escalate that the team is not adaptable to change
B) Accommodate the features as It is a small change and push the development team to work on it since itself organized team should know how to manage last minute requirements.
C) Accommodate the feature since otherwise business representative will not accept the iteration results.

Salesforce Communications Cloud Accredited Professional (AP-203) Exam - Topic 2 Question 54 Discussion

Actual exam question for Salesforce's Communications Cloud Accredited Professional (AP-203) exam
Question #: 54
Topic #: 2
[All Communications Cloud Accredited Professional (AP-203) Questions]

An agile team is working on backlog grooming. There are two features that are needed by the customer and one of them is needed by the support team. The agile team is currently working on an iteration, Days later a business representative requests that another feature be included in the same iteration which step should consultant take?

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Suggested Answer: D

by Arminda at Jun 29, 2026, 12:53 AM

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Dudley
5 days ago
I think D is the best option. Prioritizing is key!
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Rene
10 days ago
I think we should definitely consider the ROI of the new feature, so option D seems like the best approach. It aligns with what we learned about managing stakeholder expectations.
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Rodrigo
15 days ago
I feel like accommodating the feature could lead to scope creep, but I also recall that agile teams should be flexible. I'm torn between A and D.
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Annamae
20 days ago
This reminds me of a practice question where we had to decide between accommodating last-minute requests or sticking to the plan. I think option D makes the most sense.
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Dannie
25 days ago
I remember we discussed how important it is to prioritize features based on their value, but I'm not sure if we should just push everything into the current iteration.
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