Salesforce Communications Cloud Accredited Professional (AP-203) Exam - Topic 2 Question 52 Discussion

Actual exam question for Salesforce's Communications Cloud Accredited Professional (AP-203) exam

Question #: 52
Topic #: 2

[All Communications Cloud Accredited Professional (AP-203) Questions]

United Telecom has initiated high speed offerings on communication cloud after upgrading its network. Which out of the box MACD process should UT consider when upgrade existing assets to high speed offers for interested customer.

AChange of Plan

BApply Promotion

CModify Order

DDisconnect and New order

Show Suggested Answer

Suggested Answer: A

by Ezekiel at May 29, 2026, 08:19 PM

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Cyril

3 days ago

I think they should go with Change of Plan.

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Titus

9 days ago

I feel like "Modify Order" could work too, especially if they just want to adjust the current service without starting over.

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Wilbert

14 days ago

"Disconnect and New order" seems drastic, but I guess if the upgrade is significant, it could be necessary. I need to think this through more.

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Margery

19 days ago

I remember a practice question about promotions, but I don't think "Apply Promotion" fits here since it's more about upgrading than offering discounts.

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Nickie

24 days ago

I think "Change of Plan" might be the right choice since they are upgrading existing services. But I'm not entirely sure.

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