The administrator at AW Computing wants to send off client welcome tasks and a welcome email to
the primary contact automatically when an Opportunity is Closed won.
What automation tool best accomplishes this?
Process Builder is a tool that can be used to automate business processes by creating record-triggered flows that execute actions when certain conditions are met. In this case, Process Builder can be used to create a flow that executes when an opportunity is closed won and creates a client welcome task and a welcome email for the primary contact. Reference: https://help.salesforce.com/s/articleView?id=sf.process_which_tool.htm&type=5
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