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Salesforce Administrator Exam Questions

Exam Name: Salesforce Certified Administrator
Exam Code: Salesforce Administrator
Related Certification(s): Salesforce Certified Administrator Certification
Certification Provider: Salesforce
Actual Exam Duration: 105 Minutes
Number of Salesforce Administrator practice questions in our database: 248 (updated: Apr. 19, 2025)
Expected Salesforce Administrator Exam Topics, as suggested by Salesforce :
  • Topic 1: Configuration and Setup: This section of the exam covers information found in the company settings, distinguishing and understanding the administration of declarative configuration of the user interface. For a particular scenario, this topic of the exam covers demonstrating the proper setup and maintenance of users.
  • Topic 2: Object Manager and Lightning App Builder: This section of the exam describes the standard object architecture and relationship model.
  • Topic 3: Sales and Marketing Applications: In a given scenario, this section of the exam covers the identification of capabilities and implications of the sales processes. Also, other topics in this section relate to using the appropriate sales productivity features after utilizing opportunity tools.
  • Topic 4: Service and Support Applications: This section of the exam explains the capabilities of case management and its automation.
  • Topic 5: Productivity and Collaboration: This exam topic covers explaining the capabilities of activity management and how to describe the features of Chatter. It also covers how to describe the capabilities of Salesforce Mobile App.
  • Topic 6: Data and Analytics Management: In this section, candidates are tested for their ability to describe the considerations when importing, updating, transferring, mass deleting, exporting, and backing up data. It also covers the implications of data validation tools and the options available when creating or customizing a report or report type.
  • Topic 7: Workflow/Process Automation: This section of the exam covers the identification of the right automation solution based on the capabilities of the tool. It also covers explaining capabilities and use cases for Flow as well as use cases for the approval process.
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Marti

24 days ago
Just became a Salesforce Certified Admin! Pass4Success's exam prep was spot-on. Saved me weeks of studying!
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Paris

2 months ago
Salesforce Admin certification achieved! Pass4Success, you're a gem. Your practice questions made all the difference.
upvoted 0 times
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Dudley

3 months ago
Aced the Salesforce Admin exam! Pass4Success's practice questions were eerily similar to the real thing. Highly recommend!
upvoted 0 times
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Jules

3 months ago
Thrilled to have passed the Salesforce Certified Administrator exam! The Pass4Success practice questions were great. There was a tricky question on Desktop and Mobile Administration that asked how to configure Salesforce1 settings. I wasn't confident in my answer, but I passed!
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Junita

4 months ago
Finally nailed the Salesforce Admin cert! Pass4Success, your prep materials were invaluable. Thanks for the quick study guide!
upvoted 0 times
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Josphine

4 months ago
I passed the Salesforce Certified Administrator exam, and the Pass4Success practice questions were invaluable. One question that threw me off was about Organizational Setup. It asked how to configure the fiscal year settings. I wasn't entirely sure, but I still passed!
upvoted 0 times
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Felicidad

5 months ago
Salesforce Certified Administrator - check! Couldn't have done it without Pass4Success. Their exam questions were right on target.
upvoted 0 times
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Domonique

5 months ago
Just passed the Salesforce Certified Administrator exam! The Pass4Success practice questions were very useful. There was a question on Sales and Marketing Applications that asked how to configure lead assignment rules. I was a bit uncertain, but I managed to get through!
upvoted 0 times
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Kiley

5 months ago
I successfully passed the Salesforce Certified Administrator exam, and the Pass4Success practice questions were a big help. One question that puzzled me was about Service and Support Applications. It asked how to set up a case escalation rule. I wasn't sure of the exact configuration, but I still passed!
upvoted 0 times
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Rashad

6 months ago
Passed my Salesforce Admin exam today! Pass4Success's practice questions were a lifesaver. Prepped me perfectly in no time.
upvoted 0 times
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Dorinda

6 months ago
Happy to announce that I passed the Salesforce Certified Administrator exam! The Pass4Success practice questions were spot on. There was a question on Analytics-Reports and Dashboards that asked how to create a dynamic dashboard for sales performance. I wasn't completely confident in my answer, but I passed!
upvoted 0 times
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Destiny

6 months ago
I passed the Salesforce Certified Administrator exam, thanks in part to the Pass4Success practice questions. One challenging question was about Activity Management and Collaboration. It asked how to track email interactions with customers effectively. I had to guess, but it worked out in the end!
upvoted 0 times
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Aileen

7 months ago
Wow, the Salesforce Admin cert was tough, but I made it! Pass4Success really came through with relevant exam prep. Grateful!
upvoted 0 times
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Marshall

7 months ago
Just cleared the Salesforce Certified Administrator exam! The Pass4Success practice questions were a lifesaver. There was a tricky question on Workflow/Process Automation that asked how to set up a time-dependent workflow action. I was a bit unsure about the exact steps, but I still made it through!
upvoted 0 times
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Jina

7 months ago
Last tip: Review Salesforce release notes. Recent features may be included in exam questions. Pass4Success really helped me prepare quickly!
upvoted 0 times
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Francoise

7 months ago
I recently passed the Salesforce Certified Administrator exam, and I have to say that the Pass4Success practice questions were incredibly helpful. One question that stumped me was about configuring AppExchange packages. It asked how to ensure that a newly installed package doesn't interfere with existing workflows. I wasn't entirely sure of the best practice, but I managed to pass the exam!
upvoted 0 times
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Osvaldo

8 months ago
Just passed the Salesforce Certified Admin exam! Thanks Pass4Success for the spot-on practice questions. Saved me so much time!
upvoted 0 times
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Marleen

8 months ago
Passing the Salesforce Certified Administrator exam was a great achievement for me, and I attribute my success to practicing with Pass4Success questions. The exam covered topics such as Object Manager and Lightning App Builder, which required a solid grasp of the standard object architecture and relationship model. One question that I found tricky was about creating custom Lightning pages using the Lightning App Builder and how to customize them for different Brandon profiles. Despite some doubts, I managed to pass the exam.
upvoted 0 times
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Dorethea

9 months ago
My experience taking the Salesforce Certified Administrator exam was successful, thanks to using Pass4Success practice questions. The Object Manager and Lightning App Builder section of the exam was particularly challenging, as it required a deep understanding of the standard object architecture and relationship model. One question that I remember was about creating custom objects and fields in Salesforce and how they can be related to each other. Despite some uncertainty, I was able to pass the exam.
upvoted 0 times
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Mari

9 months ago
Just passed my Salesforce Certified Administrator exam! One tricky area was user management - expect questions on profiles, roles, and permission sets. Know the differences! Data management was also key, especially related to importing and exporting data. Brush up on those wizards! Security and access is crucial too, so understand sharing rules and org-wide defaults. Thanks to Pass4Success for the spot-on practice questions that helped me prep quickly!
upvoted 0 times
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Jeffrey

10 months ago
Just passed the Salesforce Certified Administrator exam! One tricky area was User Management. Be ready for scenarios on profile and permission set assignments. Study the differences between profiles and permission sets thoroughly. Thanks to Pass4Success for the spot-on practice questions that helped me prepare quickly!
upvoted 0 times
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Art

10 months ago
I recently passed the Salesforce Certified Administrator exam with the help of Pass4Success practice questions. The exam covered topics such as Configuration and Setup, where I had to demonstrate proper setup and maintenance of Brandons. One question that stood out to me was related to setting up profiles and permission sets for different Brandon roles. I wasn't completely sure of the answer, but I managed to pass the exam.
upvoted 0 times
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Hester

11 months ago
Alex Johnson
upvoted 0 times
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Free Salesforce Salesforce Administrator Exam Actual Questions

Note: Premium Questions for Salesforce Administrator were last updated On Apr. 19, 2025 (see below)

Question #1

AW Computing has six sales teams in a region. These teams always consists of the same account

manager, engineer, and assistant.

What should the administrator configure to make it easier for teams to collaborate with the same

customer?

Reveal Solution Hide Solution
Correct Answer: B

Account teams are groups of users who work together on an account. You can enable account teams in Setup and assign team roles and access levels for each team member. Users can set up a default account team that is automatically added to any account that they own or create. This makes it easier for teams to collaborate with the same customer without manually sharing each account. Reference: https://help.salesforce.com/s/articleView?id=sf.accountteam.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.accountteam_default.htm&type=5


Question #2

Universal Containers requires that when an Opportunity is closed won, all other open

opportunities on the same account must be marked as closed lost.

Which automation solution should an administrator use to implement this request?

Reveal Solution Hide Solution
Correct Answer: C

Flow Builder allows you to create an automated business process that can update records based on certain criteria. You can use a scheduled flow to run once a week and count the number of open cases related to an account.


Question #3

Universal Containers has two sales teams, Sales team A and Sales team B. Each team has their own

role in the role hierarchy. Both roles are subordinates of the same Manager role.

How Should the administrator share records owned by sales team A with Sales team B?

Reveal Solution Hide Solution
Correct Answer: B

Manual sharing allows record owners to share individual records with other users or groups. This is useful when one-off sharing is needed for a specific situation. Hierarchical sharing, criteria-based sharing and owner-based sharing are not suitable for this scenario because they are based on predefined rules or roles that do not match the requirement. Reference: https://help.salesforce.com/s/articleView?id=sf.sharing_overview.htm&type=5


Question #4

Sales managers would like to know what could be implemented to surface important values based on the stage of the opportunity.

Which tool should an administrator use to meet this requirement?

Reveal Solution Hide Solution
Correct Answer: C

To surface important values based on stage of opportunity , an administrator should use Path Key fields feature on Opportunity object . This feature allows adding up to five fields that display key information about each stage along path . Users can edit these fields inline without leaving path . For example , an administrator can add Amount , Close Date , Next Step , Probability , and Stage fields as key fields for Opportunity path . Opportunity Processes , Dynamic Forms , and Workflow Rules are not tools for surfacing important values based on stage of opportunity . Reference : https :// help . salesforce . com / s / articleView ? id = sf . lex_path_setup_key_fields . htm & type = 5


Question #5

The administrator at cloud kicks has been ask to change the company's Shoe style field to

prevent users from selecting more than one style on a record.

Which two steps should an administrator do to accomplish this?

Choose 2 answers

Reveal Solution Hide Solution
Correct Answer: B, D

To prevent users from selecting more than one value on a picklist field, the administrator needs to change the field type from a multi-select picklist to a regular picklist, and select the ''Choose only one value'' checkbox on the field definition page. This will ensure that only one value can be selected on the record page and in reports and filters. Reference: https://help.salesforce.com/s/articleView?id=sf.customize_picklists.htm&type=5


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