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Salesforce Certified Administrator Exam

Certification Provider: Salesforce
Exam Name: Salesforce Certified Administrator
Number of questions in our database: 246
Exam Version: Jan. 24, 2023
Exam Official Topics:
  • Topic 1: Explain how to create, delete, and customize fields and page layouts on standard and custom objects/ Describe the standard object architecture and relationship model
  • Topic 2: Identify the appropriate sales productivity features using opportunity tools/ Understand the implications of activating, deactivating, or freezing a user
  • Topic 3: Determine how to create and assign page layouts, record types/ Business processes for custom and standard objects
  • Topic 4: Describe the capabilities of lead automation tools and campaign management/ Identify the steps to set up and/or maintain a user
  • Topic 5: Describe how folders can be used to organize and secure communication templates/ Distinguish between the various UI features that an administrator controls
  • Topic 6: Describe the different ways to backup data/ Explain the various organization security controls/ Given a scenario, identify how to automate case management
  • Topic 7: Describe the capabilities and implications of data validation tools/ Determine the appropriate use of a custom profile or permission set using the various profile settings and permissions
  • Topic 8: Identify tools and use cases for managing data/ Understand the implications of deleting fields

Free Salesforce Salesforce Certified Administrator Exam Actual Questions

The questions for Salesforce Certified Administrator were last updated On Jan. 24, 2023

Question #1

The administrator at Northern Trail Outfitters has been using a spreadsheet to track assigned licenses and permission sets.

What feature can be used to track this in Salesforce?

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Correct Answer: B

Question #2

Customer service accesses articles with the Knowledge Lightning component on the Service Cloud Console. Billing department users would like similar functionality on the case record without using the console.

How should the administrator configure this request?

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Correct Answer: D

Question #3

What data loss considerations should an administrator keep in mind when changing a custom field type from Text to Picklist?

Choose 2 answers

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Correct Answer: D

Question #4

Marketing users at Cloud Kicks should be able to view and edit converted leads. The administrator has assigned them permission set with the View and edit Converted Leads permission.

Which two ways can the marketing users now access converted leads for editing?

Choose 2 answers

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Correct Answer: C

Question #5

Universal Containers has a private sharing model for Opportunities and uses Opportunity teams. Criteria-based sharing rules a sales rep at Universal Containers leaves the company and their user record is deactivated. The rep is later rehired in V administrator activates the old user record. The user is added to the same default Opportunity teams but h no longer able records the user worked on before leaving the company.

What is the likely cause?

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Correct Answer: D

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