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Salesforce Certified Administrator Exam Questions

Exam Name: Salesforce Certified Administrator
Exam Code: Salesforce Certified Administrator
Related Certification(s): Salesforce Certified Administrator Certification
Certification Provider: Salesforce
Number of Salesforce Certified Administrator practice questions in our database: 248 (updated: Oct. 02, 2024)
Expected Salesforce Certified Administrator Exam Topics, as suggested by Salesforce :
  • Topic 1: Configuration and Setup: This section of the exam covers information found in the company settings, distinguishing and understanding the administration of declarative configuration of the user interface. For a particular scenario, this topic of the exam covers demonstrating the proper setup and maintenance of users.
  • Topic 2: Object Manager and Lightning App Builder: This section of the exam describes the standard object architecture and relationship model.
  • Topic 3: Sales and Marketing Applications: In a given scenario, this section of the exam covers the identification of capabilities and implications of the sales processes. Also, other topics in this section relate to using the appropriate sales productivity features after utilizing opportunity tools.
  • Topic 4: Service and Support Applications: This section of the exam explains the capabilities of case management and its automation.
  • Topic 5: Productivity and Collaboration: This exam topic covers explaining the capabilities of activity management and how to describe the features of Chatter. It also covers how to describe the capabilities of Salesforce Mobile App.
  • Topic 6: Data and Analytics Management: In this section, candidates are tested for their ability to describe the considerations when importing, updating, transferring, mass deleting, exporting, and backing up data. It also covers the implications of data validation tools and the options available when creating or customizing a report or report type.
  • Topic 7: Workflow/Process Automation: This section of the exam covers the identification of the right automation solution based on the capabilities of the tool. It also covers explaining capabilities and use cases for Flow as well as use cases for the approval process.
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Marshall

5 days ago
Just cleared the Salesforce Certified Administrator exam! The Pass4Success practice questions were a lifesaver. There was a tricky question on Workflow/Process Automation that asked how to set up a time-dependent workflow action. I was a bit unsure about the exact steps, but I still made it through!
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Jina

17 days ago
Last tip: Review Salesforce release notes. Recent features may be included in exam questions. Pass4Success really helped me prepare quickly!
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Francoise

21 days ago
I recently passed the Salesforce Certified Administrator exam, and I have to say that the Pass4Success practice questions were incredibly helpful. One question that stumped me was about configuring AppExchange packages. It asked how to ensure that a newly installed package doesn't interfere with existing workflows. I wasn't entirely sure of the best practice, but I managed to pass the exam!
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Osvaldo

28 days ago
Just passed the Salesforce Certified Admin exam! Thanks Pass4Success for the spot-on practice questions. Saved me so much time!
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Marleen

1 months ago
Passing the Salesforce Certified Administrator exam was a great achievement for me, and I attribute my success to practicing with Pass4Success questions. The exam covered topics such as Object Manager and Lightning App Builder, which required a solid grasp of the standard object architecture and relationship model. One question that I found tricky was about creating custom Lightning pages using the Lightning App Builder and how to customize them for different Brandon profiles. Despite some doubts, I managed to pass the exam.
upvoted 0 times
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Dorethea

2 months ago
My experience taking the Salesforce Certified Administrator exam was successful, thanks to using Pass4Success practice questions. The Object Manager and Lightning App Builder section of the exam was particularly challenging, as it required a deep understanding of the standard object architecture and relationship model. One question that I remember was about creating custom objects and fields in Salesforce and how they can be related to each other. Despite some uncertainty, I was able to pass the exam.
upvoted 0 times
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Mari

3 months ago
Just passed my Salesforce Certified Administrator exam! One tricky area was user management - expect questions on profiles, roles, and permission sets. Know the differences! Data management was also key, especially related to importing and exporting data. Brush up on those wizards! Security and access is crucial too, so understand sharing rules and org-wide defaults. Thanks to Pass4Success for the spot-on practice questions that helped me prep quickly!
upvoted 0 times
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Jeffrey

3 months ago
Just passed the Salesforce Certified Administrator exam! One tricky area was User Management. Be ready for scenarios on profile and permission set assignments. Study the differences between profiles and permission sets thoroughly. Thanks to Pass4Success for the spot-on practice questions that helped me prepare quickly!
upvoted 0 times
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Art

3 months ago
I recently passed the Salesforce Certified Administrator exam with the help of Pass4Success practice questions. The exam covered topics such as Configuration and Setup, where I had to demonstrate proper setup and maintenance of Brandons. One question that stood out to me was related to setting up profiles and permission sets for different Brandon roles. I wasn't completely sure of the answer, but I managed to pass the exam.
upvoted 0 times
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Hester

4 months ago
Alex Johnson
upvoted 0 times
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Free Salesforce Salesforce Certified Administrator Exam Actual Questions

Note: Premium Questions for Salesforce Certified Administrator were last updated On Oct. 02, 2024 (see below)

Question #1

The administrator has created new users for ten new employees at Northern Trail Outfitters.

Why are these users unable to access the account object in the Salesforce or?

Reveal Solution Hide Solution
Correct Answer: B

To access the account object in Salesforce, users need to have permission to the account object on their profile or permission set. Permission to an object determines what users can do with records of that object, such as create, read, edit, delete, view all, or modify all. If users do not have permission to an object, they will not be able to see or access that object in Salesforce. Reference: https://help.salesforce.com/s/articleView?id=sf.users_profiles_permissions.htm&type=5


Question #3

The administrator at Universal Container has created two objects: Containers_c Purchase_c, Management has requested that all container records display on purchase records in Salesforce.

Which type of relationship between Containers_c and Purchase_c should satisfy the requirement?

Reveal Solution Hide Solution
Correct Answer: D

A lookup field is a type of field that allows administrators to create a relationship between two objects by linking records from one object to another object. For example, a lookup field can link an account record to a purchase record by storing the account ID on the purchase record. A lookup field allows users to select an existing record from a pop-up window or create a new record from the same window. Reference: https://help.salesforce.com/s/articleView?id=sf.relationships_lookup.htm&type=5


Question #4

The Marketing team at Cloud Kicks uses campaigns to generate product interest. They want custom picklist values for the campaign member Status field for each campaign they run, currently, they ask the administrator to add or delete values, but this is very time consuming.

Which two user permission should allow the Marketing team to customize the campaign member status picklist values themselves?

Choose 2 answers

Reveal Solution Hide Solution
Correct Answer: B, D

To customize the campaign member status picklist values themselves, marketing users need two things: a marketing user feature license and edit permission for campaigns. A marketing user feature license enables users to create, edit, and delete campaigns; manage campaign members; and update campaign history via the import wizards or API. Edit permission for campaigns allows users to modify existing campaigns and their related records such as campaign members and campaign member statuses. Reference: https://help.salesforce.com/s/articleView?id=sf.campaigns_enable.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.campaigns_member_status.htm&type=5


Question #5

Brokers at DreamHouse Realty need to see certain information about one or more cases when referencing the contact record. This record case Name, Case ID, Customer Name, Case Reason, Case Status, and Case Creation Date.

Which two changes in Setup should the administrator make?

Reveal Solution Hide Solution
Correct Answer: B, D

To see certain information about one or more cases when referencing the contact record, an administrator can use two methods: edit the Related List component in the Lightning App Builder and choose Related List as the related list type; and use the page layout editor to include the appropriate column in the Cases related list. The Related List component is a component that allows users to view and edit records related to a parent record on a record page. The Related List component has two types: Related List and Enhanced List. The Related List type shows records in a table format with columns that match the page layout of the parent record. The Enhanced List type shows records in a compact format with fewer columns and actions. To change the type of the Related List component, an administrator can use the Lightning App Builder and select either Related List or Enhanced List from the properties panel. The page layout editor is a tool that allows administrators to control how fields, related lists, buttons, etc., are arranged on a record detail or edit page for each object. To include appropriate columns in a related list, such as case name, case ID, customer name, case reason, case status, and case creation date for cases related to contacts, an administrator can use the page layout editor and drag and drop the desired fields from the palette to the Cases related list on the contact page layout. Reference: https://help.salesforce.com/s/articleView?id=sf.lex_related_lists_component.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.customize_pagelayouts_overview.htm&type=5


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