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Salesforce Exam Salesforce Administrator Topic 6 Question 57 Discussion

Actual exam question for Salesforce's Salesforce Administrator exam
Question #: 57
Topic #: 6
[All Salesforce Administrator Questions]

Universal Containers requires a different Lightning page to be displayed when Accounts are

viewed in the Sales Console and in the Service Console.

How should an administrator meet this requirement?

Show Suggested Answer Hide Answer
Suggested Answer: B

To ensure extra steps only appear when creating open house records for condominiums, an administrator can use two methods: create two page layouts; and use business processes and record types to display appropriate picklist values. A page layout is a feature that allows administrators to control how fields, related lists, buttons, etc., are arranged on a record detail or edit page for each object. An administrator can create two page layouts for open house records - one for houses and one for condominiums - and include different fields or sections for each page layout based on their requirements. A business process is a feature that allows administrators to define and enforce stages that records must go through based on their record type such as lead status or opportunity stage. A record type is a feature that allows administrators to offer different business processes, picklist values, page layouts etc., to different users based on their profile or role. An administrator can create two record types for open house records - one for houses and one for condominiums - and assign different business processes and picklist values for each record type based on their requirements. Reference: https://help.salesforce.com/s/articleView?id=sf.customize_pagelayouts_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.customize_recordtype.htm&type=5


by Herminia at Apr 08, 2024, 06:58 PM

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Jaleesa
16 days ago
But wouldn't assigning Lightning pages as app default be more efficient in this case?
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Kayleigh
18 days ago
I disagree, I believe the answer is B) Define multiple record types.
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Jaleesa
20 days ago
I think the answer is C) Assign Lightning pages as app default.
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