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Salesforce Exam Salesforce Administrator Topic 4 Question 56 Discussion

Actual exam question for Salesforce's Salesforce Administrator exam
Question #: 56
Topic #: 4
[All Salesforce Administrator Questions]

The Support team at Ursa Major Solar prefers using split list views on the case homepage. Occasionally, the team views shipments from another support application.

What should the administrator configure to allow the team to use the split list view?

Show Suggested Answer Hide Answer
Suggested Answer: C

Split views are a feature that allows users to view records as a split list on object home pages in Lightning Experience apps that use console navigation. Split views show records in two panes: a list view pane on the left and a record detail pane on the right. Users can switch between different list views and records without losing context or scrolling. However, split views are only available on standard objects such as accounts, contacts, leads, opportunities, cases, etc., and not on custom objects such as shipments. Reference: https://help.salesforce.com/s/articleView?id=sf.lex_split_view.htm&type=5


by Yvonne at Mar 20, 2024, 03:31 PM

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Jolanda
12 months ago
Ah, the age-old question of Salesforce list views. I bet the administrator is feeling as split as the list view right about now.
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Chauncey
12 months ago
Wait, we have a support team at Ursa Major Solar? I thought they just sent their customers to the moon to troubleshoot issues.
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Arlette
11 months ago
B) Include the Shipments tab on the app's navigation bar.
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Jesus
11 months ago
A) Filter by a single shipment record type in the list view.
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Glenn
12 months ago
C is the answer, right? Split views are only available on standard objects, so the administrator can't configure that for a custom object like Shipments.
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Henriette
11 months ago
B) Include the Shipments tab on the app's navigation bar.
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Mel
11 months ago
A) Filter by a single shipment record type in the list view.
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Asha
1 years ago
Wow, this is a tricky one! I'm torn between B and D, but I'll go with D just to be safe. Permissions are always important in Salesforce.
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Shizue
11 months ago
I'm going to go with D. Managing list views is crucial for support users.
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Lashonda
11 months ago
I agree with User1. B seems like the right choice for configuring the split list view.
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Nichelle
12 months ago
I think B is the correct answer. Adding the Shipments tab on the navigation bar makes sense.
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Merrilee
1 years ago
Quentin makes a good point, but adding the Manage List Views permission for support users could also be helpful.
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Shawnta
1 years ago
I believe a combination of filtering by shipment record type and adding Manage List Views permission would be the best solution.
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Virgina
1 years ago
I think it's important to note that split views are only available on standard objects.
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Hollis
1 years ago
D is the correct answer. The Manage List Views permission is required for the support users to be able to configure the split list view.
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Cletus
12 months ago
D) Add the Manage List Views permission for support users.
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Gayla
12 months ago
A) Filter by a single shipment record type in the list view.
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Charlene
1 years ago
D) Add the Manage List Views permission for support users.
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Ciara
1 years ago
D) Add the Manage List Views permission for support users.
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Jose
1 years ago
B) Include the Shipments tab on the app's navigation bar.
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Willodean
1 years ago
A) Filter by a single shipment record type in the list view.
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Blair
1 years ago
A) Filter by a single shipment record type in the list view.
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Quentin
1 years ago
I agree with Chandra, filtering by a single shipment record type would make it more organized.
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Maile
1 years ago
I think the answer is B. Including the Shipments tab on the app's navigation bar seems like the most logical way to allow the team to view shipments from another support application.
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Meaghan
1 years ago
But wouldn't filtering by shipment record type also work to view shipments?
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Penney
1 years ago
I agree, having the Shipments tab easily accessible would be helpful.
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Beckie
1 years ago
But wouldn't it be better to include the Shipments tab on the app's navigation bar instead?
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Chandra
1 years ago
I think the administrator should filter by a single shipment record type in the list view.
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Joanna
1 years ago
I personally think option D is the way to go, adding the Manage List Views permission for support users.
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An
1 years ago
I disagree. I believe option A is better, filtering by a single shipment record type in the list view.
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Julene
1 years ago
I think we should go with option B and include the Shipments tab on the app's navigation bar.
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