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Salesforce Certified Agentforce Sales Consultant (Sales-Con-201) Exam - Topic 7 Question 36 Discussion

Posted by James on May 06, 2022 at 02:43 PM

Universal Containers (UC) does business with a Contact associated with a specific Account with the Contact Role of executive. The Contact is also on the board of a nonprofit that has requested a charitable donation from UC. UC wants to the Contact on both Accounts.

What should the consultant recommend?

Suggested Answer: B

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13 comments · newest first
BU
Burma 12 months ago
A new Contact for the nonprofit? That feels redundant.
KA
Katina 12 months ago
Option D seems unnecessary, just complicates things.
PE
Pearlene 12 months ago
Wait, can you really change a Contact to multi-account? Sounds risky.
CA
Candida 1 year ago
Totally agree, multiple accounts make sense!
LU
Ludivina 1 year ago
I think option B is the best choice.
BR
Brock 1 year ago
I recall that changing the Contact record type might not be the best approach. It could complicate things more than necessary.
JA
Javier 1 year ago
I'm not entirely sure, but creating a new Contact record seems like it could lead to confusion. I feel like we discussed avoiding duplicates in class.
LY
Lynda 1 year ago
I think option B sounds familiar. I remember something about allowing multiple accounts for a single contact in one of our practice scenarios.
RE
Reyes 1 year ago
I wonder if creating a new lookup field would actually work. It seems like a unique solution, but I can't remember if we covered that in our examples.
SU
Susy 1 year ago
Hmm, I'm a bit confused about the different options here. I'll need to review the details on the compliance module and how it's configured within the posture policy.
EL
Eleni 1 year ago
I remember that business architecture can help streamline processes, so maybe that's related to operational efficiency?
JE
Jerrod 1 year ago
Ugh, I hate multiple-choice questions like this. There could be multiple right answers, and I always second-guess myself. I'll just take my best guess and move on.
WE
Weldon 1 year ago
This seems straightforward to me. The time taken to diagnose the problem is definitely included in the overall MTTR, so the answer must be True.
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