Cloud Kicks (CK) has hired a consultant to help enhance its current Salesforce implementation.What should the consultant do first to help CK meet its business requirements?
I remember a practice question where defining the solution was emphasized first, but that seems a bit premature without understanding the requirements.
I'm a little unsure on this one. I think I'd lean towards conducting discovery sessions first, but I'm open to other suggestions as well. Definitely want to make sure we have a solid understanding of the requirements before moving forward.
Discovery sessions sound like a good idea, but I'm also wondering if we should consider a combination of approaches. Maybe start with discovery, then move into defining the solution and designing the architecture.
Hmm, I'm not sure. Defining the solution might be a good place to start - that way we can get a clear picture of what the end goal is before diving into the details.
I think I'd start by conducting discovery sessions to really understand CK's current Salesforce implementation and their business requirements. That seems like the logical first step to me.
Jamie
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