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Salesforce Certified Sales Cloud Consultant (Sales-Con-201) Exam - Topic 3 Question 130 Discussion

Annual sales numbers change depending on renewal periods and new products. Sales managers at Universal Containers (UC) want to emphasize the importance of customer retention whenprioritizing the pipeline and customer engagement for the sales team.Which metric should the consultant recommend to help UC emphasizethe importance of customer retention to the overall business strategy?
C) Customer Lifetime Value (CLV)
A) Annual Contract Value (ACV)
B) Total Pipeline Value

Salesforce Certified Sales Cloud Consultant (Sales-Con-201) Exam - Topic 3 Question 130 Discussion

Actual exam question for Salesforce's Salesforce Certified Sales Cloud Consultant (Sales-Con-201) exam
Question #: 130
Topic #: 3
[All Salesforce Certified Sales Cloud Consultant (Sales-Con-201) Questions]

Annual sales numbers change depending on renewal periods and new products. Sales managers at Universal Containers (UC) want to emphasize the importance of customer retention when

prioritizing the pipeline and customer engagement for the sales team.

Which metric should the consultant recommend to help UC emphasize

the importance of customer retention to the overall business strategy?

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Suggested Answer: C

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