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Salesforce Certified Agentforce Sales Consultant (Sales-Con-201) Exam - Topic 3 Question 129 Discussion

Posted by Laura on May 14, 2026 at 02:36 PM

The Northern Trail Outfitters sales team has reported that many of the leads they receive are missing an email address or phone number.

Which approach should a consultant recommend to address this issue?

Suggested Answer: C

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24 comments · newest first
CR
Cristina 2 days ago
I feel like making fields required is the way to go. No more missing info!
MA
Mabelle 8 days ago
Option A seems too lenient. Default values won't solve the problem.
CR
Cristal 13 days ago
I agree, but option C could work too. Validation rules are effective.
TA
Tasia 18 days ago
I think option B is the best. Required fields will ensure we get the info.
BO
Bong 23 days ago
Validation rules are good, but they might frustrate users if too strict.
MA
Marylyn 28 days ago
I feel like making fields required is the way to go. Less missing info.
PE
Penney 1 month ago
Option A could lead to incorrect data. Not a fan of that.
DO
Donte 1 month ago
Setting defaults seems too easy. It might not solve the problem.
LU
Luisa 1 month ago
I agree, but option C could prevent errors too. Validation rules are strong.
JI
Jina 2 months ago
I think option B is best. Required fields help ensure data quality.
SH
Sheridan 2 months ago
Not sure if making them required will actually help.
RE
Reyes 2 months ago
Wait, are people really submitting leads without contact info?
HU
Hubert 2 months ago
Validation rules are the way to go, no doubt.
NU
Nu 2 months ago
I disagree, default values could work too!
SH
Shala 2 months ago
Making Phone and Email required sounds smart.
TH
Thea 3 months ago
Not sure if making them required will help much.
YU
Yuonne 3 months ago
Wait, are leads really missing that info?
AL
Albert 3 months ago
Validation rules are the way to go!
MO
Mollie 3 months ago
I disagree, default values could work too.
JE
Jess 3 months ago
Making Phone and Email required sounds smart.
MA
Margart 4 months ago
I’m a bit confused about the differences between validation rules and required fields. I think both could work, but I need to review that section again.
LO
Louann 4 months ago
Setting default values might not be the best approach since it could lead to inaccurate information. I feel like we need to enforce actual data entry instead.
JO
Jolanda 4 months ago
I remember a practice question where we discussed validation rules. They seem like a solid option to ensure data completeness.
KA
Kanisha 5 months ago
I think making the Phone and Email fields required on the Lead convert form could really help, but I'm not sure if that would cover all scenarios.
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