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Salesforce Certified Sales Cloud Consultant (Sales-Con-201) Exam - Topic 3 Question 129 Discussion

The Northern Trail Outfitters sales team has reported that many of the leads they receive are missing an email address or phone number.Which approach should a consultant recommend to address this issue?
C) Create a validation rule that requires a Phone and Email.
A) Set default values for Phone and Email fields on the Lead object.
B) Make Phone and Email fields required on the Lead convert form.

Salesforce Certified Sales Cloud Consultant (Sales-Con-201) Exam - Topic 3 Question 129 Discussion

Actual exam question for Salesforce's Salesforce Certified Sales Cloud Consultant (Sales-Con-201) exam
Question #: 129
Topic #: 3
[All Salesforce Certified Sales Cloud Consultant (Sales-Con-201) Questions]

The Northern Trail Outfitters sales team has reported that many of the leads they receive are missing an email address or phone number.

Which approach should a consultant recommend to address this issue?

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Suggested Answer: C

by Laura at May 14, 2026, 02:36 PM

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Kanisha
1 month ago
I think making the Phone and Email fields required on the Lead convert form could really help, but I'm not sure if that would cover all scenarios.
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