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Salesforce Certified Agentforce Sales Consultant (Sales-Con-201) Exam - Topic 3 Question 129 Discussion

The Northern Trail Outfitters sales team has reported that many of the leads they receive are missing an email address or phone number.Which approach should a consultant recommend to address this issue?
C) Create a validation rule that requires a Phone and Email.
A) Set default values for Phone and Email fields on the Lead object.
B) Make Phone and Email fields required on the Lead convert form.

Salesforce Certified Agentforce Sales Consultant (Sales-Con-201) Exam - Topic 3 Question 129 Discussion

Actual exam question for Salesforce's Salesforce Certified Agentforce Sales Consultant (Sales-Con-201) exam
Question #: 129
Topic #: 3
[All Salesforce Certified Agentforce Sales Consultant (Sales-Con-201) Questions]

The Northern Trail Outfitters sales team has reported that many of the leads they receive are missing an email address or phone number.

Which approach should a consultant recommend to address this issue?

Show Suggested Answer Hide Answer
Suggested Answer: C

by Laura at May 14, 2026, 02:36 PM

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Jina
3 days ago
I think option B is best. Required fields help ensure data quality.
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Sheridan
8 days ago
Not sure if making them required will actually help.
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Reyes
13 days ago
Wait, are people really submitting leads without contact info?
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Hubert
18 days ago
Validation rules are the way to go, no doubt.
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Nu
23 days ago
I disagree, default values could work too!
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Shala
29 days ago
Making Phone and Email required sounds smart.
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Thea
1 month ago
Not sure if making them required will help much.
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Yuonne
1 month ago
Wait, are leads really missing that info?
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Albert
1 month ago
Validation rules are the way to go!
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Mollie
2 months ago
I disagree, default values could work too.
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Jess
2 months ago
Making Phone and Email required sounds smart.
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Margart
2 months ago
I’m a bit confused about the differences between validation rules and required fields. I think both could work, but I need to review that section again.
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Louann
2 months ago
Setting default values might not be the best approach since it could lead to inaccurate information. I feel like we need to enforce actual data entry instead.
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Jolanda
2 months ago
I remember a practice question where we discussed validation rules. They seem like a solid option to ensure data completeness.
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Kanisha
4 months ago
I think making the Phone and Email fields required on the Lead convert form could really help, but I'm not sure if that would cover all scenarios.
upvoted 0 times
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