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The sales management team of Northern Trail Outfitters (NTO) has noticed that opportunities are taking longer to close. Historically, it has taken 30 days for a new opportunity to be moved to closed/won. Recently, this time period has increased to 45 days. What analytics tool can the sales management team leverage to help determine the cause? Choose 2 answers
Suggested Answer: A, D
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13 comments · newest first
FL
Flo
12 months ago
A shows how long each stage takes, which is key!
FR
Freida
12 months ago
Not sure if D is relevant to closing time.
LA
Lashawn
12 months ago
Wait, 45 days? That's a big jump!
RO
Rosendo
1 year ago
I think B could also be useful, but not as much as A.
ER
Erin
1 year ago
A and D seem like the best options.
PA
Paris
1 year ago
I’m a bit confused about the ROI report. I don’t see how that would directly help with the closing time issue.
GE
Georgene
1 year ago
I practiced a question like this, and I feel like the discount approval time report might also be relevant. It could affect how quickly deals close.
DE
Desmond
1 year ago
I'm not entirely sure, but I remember something about analyzing lead conversions being useful. Maybe the month-over-month trend could show us something?
TE
Terina
1 year ago
I think a dashboard of opportunity stage duration could really help identify where the delays are happening.
WI
Willodean
1 year ago
Okay, I've got this. The default list views for filtering account manager targets by assigned user are "Assigned to Me" and "Assigned by Me". I'm confident those are the two correct answers.
BR
Brittni
1 year ago
Okay, I've got this. A broadcast packet is processed up to at least the data link layer, so the answer must be Layer 2.
ER
Ernie
1 year ago
This is a tricky one, but I think the "Serial number assigned during WIP assembly return" option might be the best way to handle it. That way, the system will automatically default the serial numbers to the correct job.
PU
Pura
1 year ago
I'm pretty sure the Act phase is about taking actions to improve the process based on the results from the Check phase. That seems like the logical next step in the PDCA cycle.