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Salesforce Certified Sales Cloud Consultant (Sales-Con-201) Exam - Topic 3 Question 12 Discussion

The sales management team of Northern Trail Outfitters (NTO) has noticed that opportunities are taking longer to close. Historically, it has taken 30 days for a new opportunity to be moved to closed/won. Recently, this time period has increased to 45 days. What analytics tool can the sales management team leverage to help determine the cause? Choose 2 answers
A) Dashboard of opportunity stage duration and D) Report on the discount approval time for quotes
B) Report on campaign return on investment (ROI)
C) Dashboard of Month-over-month trend of lead conversions

Salesforce Certified Sales Cloud Consultant (Sales-Con-201) Exam - Topic 3 Question 12 Discussion

Actual exam question for Salesforce's Salesforce Certified Sales Cloud Consultant (Sales-Con-201) exam
Question #: 12
Topic #: 3
[All Salesforce Certified Sales Cloud Consultant (Sales-Con-201) Questions]

The sales management team of Northern Trail Outfitters (NTO) has noticed that opportunities are taking longer to close. Historically, it has taken 30 days for a new opportunity to be moved to closed/won. Recently, this time period has increased to 45 days. What analytics tool can the sales management team leverage to help determine the cause? Choose 2 answers

Show Suggested Answer Hide Answer
Suggested Answer: A, D

by Arlette at May 06, 2022, 10:33 PM

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Flo
7 months ago
A shows how long each stage takes, which is key!
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Freida
7 months ago
Not sure if D is relevant to closing time.
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Lashawn
7 months ago
Wait, 45 days? That's a big jump!
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Rosendo
8 months ago
I think B could also be useful, but not as much as A.
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Erin
8 months ago
A and D seem like the best options.
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Paris
8 months ago
I’m a bit confused about the ROI report. I don’t see how that would directly help with the closing time issue.
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Georgene
8 months ago
I practiced a question like this, and I feel like the discount approval time report might also be relevant. It could affect how quickly deals close.
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Desmond
8 months ago
I'm not entirely sure, but I remember something about analyzing lead conversions being useful. Maybe the month-over-month trend could show us something?
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Terina
8 months ago
I think a dashboard of opportunity stage duration could really help identify where the delays are happening.
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Willodean
8 months ago
Okay, I've got this. The default list views for filtering account manager targets by assigned user are "Assigned to Me" and "Assigned by Me". I'm confident those are the two correct answers.
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Brittni
8 months ago
Okay, I've got this. A broadcast packet is processed up to at least the data link layer, so the answer must be Layer 2.
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Ernie
8 months ago
This is a tricky one, but I think the "Serial number assigned during WIP assembly return" option might be the best way to handle it. That way, the system will automatically default the serial numbers to the correct job.
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Pura
8 months ago
I'm pretty sure the Act phase is about taking actions to improve the process based on the results from the Check phase. That seems like the logical next step in the PDCA cycle.
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