Salesforce Certified Sales Cloud Consultant (Sales-Con-201) Exam - Topic 3 Question 12 Discussion

Actual exam question for Salesforce's Salesforce Certified Sales Cloud Consultant (Sales-Con-201) exam

Question #: 12
Topic #: 3

[All Salesforce Certified Sales Cloud Consultant (Sales-Con-201) Questions]

The sales management team of Northern Trail Outfitters (NTO) has noticed that opportunities are taking longer to close. Historically, it has taken 30 days for a new opportunity to be moved to closed/won. Recently, this time period has increased to 45 days. What analytics tool can the sales management team leverage to help determine the cause? Choose 2 answers

ADashboard of opportunity stage duration

BReport on campaign return on investment (ROI)

CDashboard of Month-over-month trend of lead conversions

DReport on the discount approval time for quotes

Show Suggested Answer

Suggested Answer: A, D

by Arlette at May 06, 2022, 10:33 PM

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Flo

4 months ago

A shows how long each stage takes, which is key!

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Freida

4 months ago

Not sure if D is relevant to closing time.

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Lashawn

4 months ago

Wait, 45 days? That's a big jump!

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Rosendo

4 months ago

I think B could also be useful, but not as much as A.

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Erin

4 months ago

A and D seem like the best options.

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Paris

5 months ago

I’m a bit confused about the ROI report. I don’t see how that would directly help with the closing time issue.

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Georgene

5 months ago

I practiced a question like this, and I feel like the discount approval time report might also be relevant. It could affect how quickly deals close.

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Desmond

5 months ago

I'm not entirely sure, but I remember something about analyzing lead conversions being useful. Maybe the month-over-month trend could show us something?

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Terina

5 months ago

I think a dashboard of opportunity stage duration could really help identify where the delays are happening.

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Willodean

5 months ago

Okay, I've got this. The default list views for filtering account manager targets by assigned user are "Assigned to Me" and "Assigned by Me". I'm confident those are the two correct answers.

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Brittni

5 months ago

Okay, I've got this. A broadcast packet is processed up to at least the data link layer, so the answer must be Layer 2.

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Ernie

5 months ago

This is a tricky one, but I think the "Serial number assigned during WIP assembly return" option might be the best way to handle it. That way, the system will automatically default the serial numbers to the correct job.

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Pura

5 months ago

I'm pretty sure the Act phase is about taking actions to improve the process based on the results from the Check phase. That seems like the logical next step in the PDCA cycle.

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