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Salesforce Certified Agentforce Sales Consultant (Sales-Con-201) Exam - Topic 2 Question 56 Discussion

Universal Containers (UC) wants to make It eas.er for sales reps to log their customer interactions, _ and events, directly from their email and calendar applications. UC wants to report on these activates Salesforce.What are two capabilities of Outlook and Gmail Integration tools?Choose 2 answers
D) Sync recurring events created in the Salesforce mobile app with Microsoft or Google Calendar.
A) Sync non-recurring events between Microsoft or Google Calendar and Salesforce.
B) Associate emails with records in Salesforce from Outlook or Gmail.
C) Report on contact data as it exists In Outlook or Gmail.

Salesforce Certified Agentforce Sales Consultant (Sales-Con-201) Exam - Topic 2 Question 56 Discussion

Actual exam question for Salesforce's Salesforce Certified Agentforce Sales Consultant (Sales-Con-201) exam
Question #: 56
Topic #: 2
[All Salesforce Certified Agentforce Sales Consultant (Sales-Con-201) Questions]

Universal Containers (UC) wants to make It eas.er for sales reps to log their customer interactions, _ and events, directly from their email and calendar applications. UC wants to report on these activates Salesforce.

What are two capabilities of Outlook and Gmail Integration tools?

Choose 2 answers

Show Suggested Answer Hide Answer
Suggested Answer: D

by Lenna at Jun 16, 2022, 10:07 AM

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Princess
10 months ago
Are we sure about B? Sounds too good to be true.
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Dottie
10 months ago
Wow, I didn't know you could sync events like that!
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Lettie
10 months ago
A is good, but D seems off to me.
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Sage
11 months ago
I thought C was a feature too?
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Tula
11 months ago
A and B are definitely the right choices!
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Shawn
11 months ago
I feel like syncing events was a big topic in our last review session, but I can’t recall if it was about recurring or non-recurring events.
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Martha
11 months ago
I’m a bit confused about the reporting aspect. Can we really report on contact data from Outlook or Gmail directly?
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Allene
11 months ago
I think associating emails with Salesforce records is definitely one of the capabilities. That sounds familiar from our practice questions.
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Melissa
11 months ago
I remember something about syncing events, but I’m not sure if it’s just non-recurring ones or both types.
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Allene
11 months ago
Hmm, not sure about this one. Scheduling a task in crontab seems tricky, I'll have to think it through carefully.
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Kara
11 months ago
I'm a bit confused about the differences between the options. I'll need to review my notes on how @Autowired works in Spring.
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Carin
11 months ago
Ah, I know this one! The legal term for wrongfully taking someone's property is conversion. I'm confident that's the right answer here.
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