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Salesforce Certified Sales Cloud Consultant (Sales-Con-201) Exam - Topic 2 Question 56 Discussion

Universal Containers (UC) wants to make It eas.er for sales reps to log their customer interactions, _ and events, directly from their email and calendar applications. UC wants to report on these activates Salesforce.What are two capabilities of Outlook and Gmail Integration tools?Choose 2 answers
D) Sync recurring events created in the Salesforce mobile app with Microsoft or Google Calendar.
A) Sync non-recurring events between Microsoft or Google Calendar and Salesforce.
B) Associate emails with records in Salesforce from Outlook or Gmail.
C) Report on contact data as it exists In Outlook or Gmail.

Salesforce Certified Sales Cloud Consultant (Sales-Con-201) Exam - Topic 2 Question 56 Discussion

Actual exam question for Salesforce's Salesforce Certified Sales Cloud Consultant (Sales-Con-201) exam
Question #: 56
Topic #: 2
[All Salesforce Certified Sales Cloud Consultant (Sales-Con-201) Questions]

Universal Containers (UC) wants to make It eas.er for sales reps to log their customer interactions, _ and events, directly from their email and calendar applications. UC wants to report on these activates Salesforce.

What are two capabilities of Outlook and Gmail Integration tools?

Choose 2 answers

Show Suggested Answer Hide Answer
Suggested Answer: D

by Lenna at Jun 16, 2022, 10:07 AM

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Princess
7 months ago
Are we sure about B? Sounds too good to be true.
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Dottie
7 months ago
Wow, I didn't know you could sync events like that!
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Lettie
7 months ago
A is good, but D seems off to me.
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Sage
8 months ago
I thought C was a feature too?
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Tula
8 months ago
A and B are definitely the right choices!
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Shawn
8 months ago
I feel like syncing events was a big topic in our last review session, but I can’t recall if it was about recurring or non-recurring events.
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Martha
8 months ago
I’m a bit confused about the reporting aspect. Can we really report on contact data from Outlook or Gmail directly?
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Allene
8 months ago
I think associating emails with Salesforce records is definitely one of the capabilities. That sounds familiar from our practice questions.
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Melissa
8 months ago
I remember something about syncing events, but I’m not sure if it’s just non-recurring ones or both types.
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Allene
8 months ago
Hmm, not sure about this one. Scheduling a task in crontab seems tricky, I'll have to think it through carefully.
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Kara
8 months ago
I'm a bit confused about the differences between the options. I'll need to review my notes on how @Autowired works in Spring.
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Carin
8 months ago
Ah, I know this one! The legal term for wrongfully taking someone's property is conversion. I'm confident that's the right answer here.
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