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Salesforce Certified Agentforce Sales Consultant (Sales-Con-201) Exam - Topic 2 Question 56 Discussion

Posted by Lenna on Jun 16, 2022 at 10:07 AM

Universal Containers (UC) wants to make It eas.er for sales reps to log their customer interactions, _ and events, directly from their email and calendar applications. UC wants to report on these activates Salesforce.

What are two capabilities of Outlook and Gmail Integration tools?

Choose 2 answers

Suggested Answer: D

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12 comments · newest first
PR
Princess 12 months ago
Are we sure about B? Sounds too good to be true.
DO
Dottie 12 months ago
Wow, I didn't know you could sync events like that!
LE
Lettie 12 months ago
A is good, but D seems off to me.
SA
Sage 1 year ago
I thought C was a feature too?
TU
Tula 1 year ago
A and B are definitely the right choices!
SH
Shawn 1 year ago
I feel like syncing events was a big topic in our last review session, but I can’t recall if it was about recurring or non-recurring events.
MA
Martha 1 year ago
I’m a bit confused about the reporting aspect. Can we really report on contact data from Outlook or Gmail directly?
AL
Allene 1 year ago
I think associating emails with Salesforce records is definitely one of the capabilities. That sounds familiar from our practice questions.
ME
Melissa 1 year ago
I remember something about syncing events, but I’m not sure if it’s just non-recurring ones or both types.
AL
Allene 1 year ago
Hmm, not sure about this one. Scheduling a task in crontab seems tricky, I'll have to think it through carefully.
KA
Kara 1 year ago
I'm a bit confused about the differences between the options. I'll need to review my notes on how @Autowired works in Spring.
CA
Carin 1 year ago
Ah, I know this one! The legal term for wrongfully taking someone's property is conversion. I'm confident that's the right answer here.
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