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Salesforce Certified Agentforce Sales Consultant (Sales-Con-201) Exam - Topic 2 Question 47 Discussion

The Northern Trail Outfitters sales team has reported that many of the Leads they receive are missing an email address or phone number.Which two approaches should a consultant recommend to address this problem'Choose 2 answers
B) Create a Validation Rule that requires either a Phone or Email. and D) Require Phone and Email fields on the Lead page layout.
A) Require Phone and Email fields on the Lead object.
C) Configure Assignment Rules to only assign Leads with Phone or Email.

Salesforce Certified Agentforce Sales Consultant (Sales-Con-201) Exam - Topic 2 Question 47 Discussion

Actual exam question for Salesforce's Salesforce Certified Agentforce Sales Consultant (Sales-Con-201) exam
Question #: 47
Topic #: 2
[All Salesforce Certified Agentforce Sales Consultant (Sales-Con-201) Questions]

The Northern Trail Outfitters sales team has reported that many of the Leads they receive are missing an email address or phone number.

Which two approaches should a consultant recommend to address this problem'

Choose 2 answers

Show Suggested Answer Hide Answer
Suggested Answer: B, D

by Zona at May 05, 2022, 12:01 AM

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Lonna
10 months ago
D is just a layout change, not really a fix.
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Bronwyn
10 months ago
Surprised they don't already have this in place!
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Garry
10 months ago
Requiring both fields is a bit much, right?
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Gilma
11 months ago
I think C could work too, but not sure it's the best option.
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Anissa
11 months ago
A and B seem like solid choices!
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Staci
11 months ago
I thought requiring fields on the page layout was just for visibility, not for enforcing data entry. I’m a bit confused about that one.
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Desiree
11 months ago
I feel like configuring assignment rules could help, but I’m not confident if that’s the best approach for this specific issue.
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Omega
11 months ago
I remember a practice question where we had to create a validation rule. Requiring either a Phone or Email sounds like a good option too.
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Sherell
11 months ago
I think requiring Phone and Email fields on the Lead object makes sense, but I'm not sure if it would be too strict for some leads.
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Mollie
11 months ago
Hmm, I'm a bit unsure about this one. I'm thinking option C or D might be better, but I'll need to double-check the details on how to properly "circumstance the layout" or "section rule". Gotta make sure I understand the terminology.
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Kristin
11 months ago
Hmm, I'm not totally sure about this one. I'll have to think it through carefully before answering.
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Annice
11 months ago
I feel like deploying both areas under the same L3Out is too simple for an intra-VRF transit scenario.
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