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Salesforce Certified Sales Cloud Consultant (Sales-Con-201) Exam - Topic 1 Question 116 Discussion

Sales managers at Cloud Kicks want to create a sales dashboard of key performance indicators (KPIs) to measure day-to- day operations.Which key metric should the consultant include in the dashboard?
A) Number of outbound calls made over a period of time
B) Number of updated opportunities
C) Number of marketing qualified leads (MQL)

Salesforce Certified Sales Cloud Consultant (Sales-Con-201) Exam - Topic 1 Question 116 Discussion

Actual exam question for Salesforce's Salesforce Certified Sales Cloud Consultant (Sales-Con-201) exam
Question #: 116
Topic #: 1
[All Salesforce Certified Sales Cloud Consultant (Sales-Con-201) Questions]

Sales managers at Cloud Kicks want to create a sales dashboard of key performance indicators (KPIs) to measure day-to- day operations.

Which key metric should the consultant include in the dashboard?

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Suggested Answer: A

by Vallie at Jul 06, 2025, 08:13 PM

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Linsey
5 months ago
Wait, are outbound calls really that relevant?
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Tamra
6 months ago
I think updated opportunities are more important.
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Carma
6 months ago
Definitely should track the number of outbound calls!
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Shawnda
6 months ago
Totally agree, outbound calls show effort and engagement!
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Monroe
6 months ago
Number of MQLs is crucial for measuring effectiveness!
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Gracia
6 months ago
I feel like all three metrics could be relevant, but I lean towards updated opportunities since they directly impact sales performance.
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Nikita
7 months ago
MQLs are crucial for measuring lead quality, but I wonder if they fit into the daily operations focus of the dashboard.
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Joana
7 months ago
I remember practicing a similar question, and I think updated opportunities might give a clearer picture of the sales pipeline.
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Carlota
7 months ago
I think the number of outbound calls made is important, but I'm not sure if it's the best metric for day-to-day operations.
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Lemuel
7 months ago
I feel pretty confident about this one. The number of updated opportunities, option B, is clearly the most relevant KPI for measuring day-to-day sales operations. That's the metric I'd recommend including in the dashboard.
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Latricia
7 months ago
Hmm, I'm a bit confused by this question. I'm not sure which of these metrics would be the most important for a sales dashboard. I might need to review my notes on KPIs before deciding.
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Belen
8 months ago
Option C, the number of marketing qualified leads, is the way to go here. That's a great leading indicator of future sales, so it should definitely be included in the dashboard.
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Gussie
8 months ago
I'm a little unsure about this one. I'm debating between options A and B. Both seem relevant, but I'm not sure which one would be the most important KPI for a sales dashboard. I'll have to think this through carefully.
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Gary
8 months ago
Hmm, this seems like a pretty straightforward question. I'd go with option B - the number of updated opportunities. That seems like a key metric for measuring sales performance.
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Dean
10 months ago
I agree with Aliza, updated opportunities show progress in the sales pipeline.
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Aliza
10 months ago
I think we should also consider the number of updated opportunities.
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Krissy
11 months ago
I'm with Ivette on this one. Without a steady flow of MQLs, the dashboard might as well be a digital paperweight.
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Ronnie
11 months ago
Haha, I bet the sales managers are just hoping the dashboard comes with a coffee maker. Gotta keep those KPIs caffeinated!
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Shannon
10 months ago
B) Number of updated opportunities
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Ernie
10 months ago
A) Number of outbound calls made over a period of time
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Karan
11 months ago
I agree with Dominque, outbound calls are important for sales.
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Dominque
11 months ago
I think we should include the number of outbound calls made.
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Jutta
11 months ago
Hold up, what about the number of outbound calls? Isn't that the bread and butter of sales? How else will they know if the team is hustling?
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Ivette
11 months ago
Nah, the number of marketing qualified leads is more important. You can't have sales without a solid pipeline, right?
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Yuki
10 months ago
C) Number of marketing qualified leads (MQL)
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Erick
10 months ago
B) Number of updated opportunities
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Pearline
11 months ago
A) Number of outbound calls made over a period of time
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Carolann
11 months ago
I think the number of updated opportunities is the key metric to include in the dashboard. It gives a direct measure of sales progress.
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Karan
10 months ago
C) Number of marketing qualified leads (MQL)
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Adela
10 months ago
B) Number of updated opportunities
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Mona
10 months ago
A) Number of outbound calls made over a period of time
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