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Salesforce Sales-101 Exam - Topic 5 Question 17 Discussion

Before a sales representative can close a deal, they are providing the deadlines, payment schedule agreement, and requirements of the engagement.Which document is the sales rep preparing to finalize this deal?
A) Statement of work
B) New order form
C) Master serviceagreement

Salesforce Sales-101 Exam - Topic 5 Question 17 Discussion

Actual exam question for Salesforce's Sales-101 exam
Question #: 17
Topic #: 5
[All Sales-101 Questions]

Before a sales representative can close a deal, they are providing the deadlines, payment schedule agreement, and requirements of the engagement.

Which document is the sales rep preparing to finalize this deal?

Show Suggested Answer Hide Answer
Suggested Answer: A

A statement of work is a document that the sales rep prepares to finalize a deal with the customer. A statement of work defines the scope, deliverables, timeline, and terms of the engagement between the sales rep's company and the customer. A statement of work helps to clarify expectations, responsibilities, and obligations for both parties, as well as to prevent any misunderstandings or disputes.Reference: https://www.salesforce.com/resources/articles/statement-of-work/#statement-of-work-definition


by Tamekia at Jun 19, 2026, 03:28 AM

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Kindra
4 days ago
I thought it was B too, but now I'm leaning towards A after reading the options again.
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Dorothy
9 days ago
Wait, are we sure it’s not C) Master service agreement? That one covers a lot!
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Roxanne
14 days ago
A) Statement of work makes the most sense here.
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Danica
19 days ago
I think it’s B) New order form. Seems more straightforward.
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Teddy
24 days ago
Definitely A) Statement of work. It's the right document for this!
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Dudley
30 days ago
I’m confused; I thought the Statement of Work was more about deliverables. Could it really be the right document for finalizing a deal?
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Selene
1 month ago
I’m leaning towards the New Order Form, but I feel like that’s more about the transaction itself rather than the details of the engagement.
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Rory
1 month ago
I remember practicing a question like this, and I think the Master Service Agreement covers broader terms, so it might not be the right choice here.
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Gearldine
2 months ago
I think it might be the Statement of Work since it outlines the specifics of the engagement, but I'm not entirely sure.
upvoted 0 times
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