Discuss Salesforce Revenue Cloud Consultant Accredited Professional (AP-223) Exam Topic 3 Question 67

How does Hold Billingwork?

AIt Prevents invoice document generation and stops email notificationsfrom going outto the customer.

BThe Hold Billing field is set to ''yes'' until the order is activated. Upon order activationthe field will be automatically set to ''no''.

CIt suspends invoicing for that order product until the field is set to ''no'', Invoices lineswill be created to account for the time when hold billing was set to ''yes''

DIt suspends invoicing for that order product until the fieldis set to ''no'', Invoices lineswill be created only for invoices after hold billing was set to ''yes''.

Suggested Answer: C

Hold Billing is a feature of Salesforce Revenue Cloud that allows businesses to control when an order product is invoiced, based on certain criteria or events. By setting theHold Billing field toYes on an order product, the billing process is paused for that order product and all its usage summaries. This means that no invoice lines or invoice documents are generated for the order product until the hold is released. The holdcan be released by setting the Hold Billing field to No or null, either manually or automatically through a workflow or trigger. When the hold is released, Salesforce Billing will create an invoice as soon as possible, and include all the invoice lines that were accumulated during the hold period. This ensures that the customer is billed for the full amount of the order product, regardless of the hold duration. For example, if an order product has a monthly billing frequency and a hold billing period of twomonths, the first invoice after the hold will include three invoice lines: one for the current month and two for the previous months when the hold was active.Reference:

https://help.salesforce.com/s/articleView?id=sf.blng_hold_billing.htm&language=en_US&type=5

https://trailhead.salesforce.com/users/officialblaze/trailmixes/revenue-cloud-get-started-with-billing

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14 comments · newest first

Kanisha 3 days ago

I thought Hold Billing just paused everything, not this complicated!

Rueben 8 days ago

Wait, D) doesn't make sense to me, how can it only create lines after?

Adaline 13 days ago

C) sounds right, it accounts for the hold period.

Cherry 19 days ago

I disagree, B) is more accurate about the field changing.

Valentine 24 days ago

A) is correct, it stops invoices and emails.

Jutta 29 days ago

Hold Billing is set to "yes" until activation, just like B) says.

Christiane 1 month ago

D) is misleading, it should be about all invoices, not just after.

Quentin 1 month ago

Wait, does C) mean invoices are created later? Sounds odd.

Herschel 1 month ago

Totally agree with B), it changes to "no" automatically.

Roslyn 2 months ago

A) is correct, no invoices go out.

Yolando 2 months ago

I thought Hold Billing just meant invoices wouldn't go out until the order is activated, but I can't remember if it affects the invoice lines like option C suggests.

Kris 2 months ago

I feel a bit confused about the differences between options B and D. They both mention suspending invoicing, but I can't recall the specifics.

Krystal 2 months ago

I remember practicing a question similar to this, and I think option C sounds right because it mentions invoice lines being created after hold billing is set to "no."

Penney 2 months ago

I think Hold Billing is about preventing invoices from being generated, but I'm not sure if it also stops email notifications.

Salesforce Revenue Cloud Consultant Accredited Professional (AP-223) Exam - Topic 3 Question 67 Discussion