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Salesforce Process Automation Accredited Professional (AP-221) Exam - Topic 4 Question 77 Discussion

An Administrator at Universal Containers (UC) needs to develop a flow to get the Sales reps' feedback on closed opportunities. The Administrator wants to use the Opportunity object-specific action to launch it. Which standard feature can help UC accomplish this?
D) Use a flow with Object specific action on the Opportunity object
A) Create a custom detail page button and add it to opportunity page layout
B) Use Salesforce Survey functionality to help capture feedback
C) Use Salesforce Survey functionality with Object specific action on the Opportunity object

Salesforce Process Automation Accredited Professional (AP-221) Exam - Topic 4 Question 77 Discussion

Actual exam question for Salesforce's Process Automation Accredited Professional (AP-221) exam
Question #: 77
Topic #: 4
[All Process Automation Accredited Professional (AP-221) Questions]

An Administrator at Universal Containers (UC) needs to develop a flow to get the Sales reps' feedback on closed opportunities. The Administrator wants to use the Opportunity object-specific action to launch it. Which standard feature can help UC accomplish this?

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Suggested Answer: D

by Paz at Jul 17, 2026, 12:21 PM

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Bonita
2 days ago
Why C?
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Elenore
8 days ago
I think option C is the best choice.
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Maryrose
13 days ago
Totally agree with D, it fits perfectly!
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Therese
18 days ago
Wait, can you really use surveys like that?
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Gilma
23 days ago
C sounds interesting, but is it really necessary?
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Roselle
28 days ago
B seems like a good choice too, but not as direct.
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Johana
1 month ago
I think D is the best option here.
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Shawnee
1 month ago
I’m leaning towards option C, but I’m not confident if the survey functionality can actually be tied to an object-specific action like that.
upvoted 0 times
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Laurena
1 month ago
I feel like the custom detail page button option is outdated; I think flows are more modern and user-friendly for this scenario.
upvoted 0 times
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Howard
2 months ago
I remember practicing a question about using Salesforce Surveys, but I can't recall if they can be directly linked to an opportunity action.
upvoted 0 times
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William
2 months ago
I think using a flow with an Object specific action could be the right choice, but I'm not entirely sure if it’s the only option.
upvoted 0 times
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