Universal Containers (UC) wants to prevent their customer's assist records from being visible to the sales users of another business groups in .... Can UC accomplish this?
I'm a bit confused by the wording of the question. I'll need to read it carefully and make sure I understand the requirements before deciding on an approach.
I'm confident I can solve this question. Based on my understanding, using an Apex Trigger would be the best way to prevent the sales users from accessing the customer's assist records.
Okay, I think I've got a strategy here. I'll start by evaluating the security requirements and then determine which of the given options would be the most effective solution.
Process Builder, all the way. It's like the Swiss Army knife of Salesforce - you can do pretty much anything with it. And it's probably the least likely to spontaneously combust, too.
Hmm, I think Process Builder would be the way to go here. Seems like the most straightforward option to prevent those sales users from seeing the customer's assist records.
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