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What is a good use case for External Services in flows?
Suggested Answer: D
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31 comments · newest first
SH
Shanda
11 months ago
Not sure about B, seems a bit too complex for flows.
IO
Iola
11 months ago
Wait, can you really do bulk updates with external data?
GL
Glory
11 months ago
Totally agree, D makes a lot of sense too.
DE
Deeanna
11 months ago
C is interesting, but is it really practical?
ED
Edna
11 months ago
A is a solid use case for External Services!
AN
An
12 months ago
I have a vague memory of using External Services for real-time data validation, so D sounds familiar, but I’m not completely confident.
BE
Berry
12 months ago
I think we practiced a question similar to this, and it was about integrating external data into Salesforce. Maybe option C is relevant?
ED
Eden
1 year ago
I'm not entirely sure, but I feel like bulk updates might be more suited for batch processes rather than External Services.
ZE
Zena
1 year ago
I remember we discussed using External Services for things like address validation, so I think option D might be a good fit.
AD
Adaline
1 year ago
I'm leaning towards option B. Initiating a series of batch processes and displaying the results on the screen seems like a practical application of External Services. But I'm also considering option D, so I'll need to think it through carefully.
WE
Weldon
1 year ago
Option C looks like a great use case to me. Being able to display an external customer credit scoring app right within Salesforce would be super useful. I feel confident that this is the right answer.
GL
Glen
1 year ago
Hmm, I'm not entirely sure about this one. I'm debating between options C and D, but I'm a bit confused on the differences between them. I'll need to review the details of External Services again before deciding.
FL
Florencia
1 year ago
This question seems straightforward. I think the best use case for External Services in flows would be option D, performing address validation with an external service while storing the customer record.
RE
Refugia
1 year ago
Option D all the way! Who doesn't love a good address validation service? It's like the Google Maps of the Salesforce world.
VA
Valentine
1 year ago
A) Bulk update records in Salesforce using data from an external database.
GI
Gianna
1 year ago
Option D is definitely a game changer for data accuracy!
AR
Arthur
1 year ago
D) Perform address validation with an external service, while storing the customer record.
MA
Margret
1 year ago
I see the point in option D) Perform address validation with an external service, while storing the customer record. It can ensure data accuracy and consistency.
SI
Sina
1 year ago
I personally think option C) Display external customer credit scoring app screen inside Salesforce Account page is also a good use case, as it can provide valuable information at a glance.
KA
Kathrine
1 year ago
I agree with Janessa, option A makes sense because it can help automate data updates efficiently.
JO
Josephine
1 year ago
Option A is a good use case, but I wonder if there might be some data security or governance concerns with updating Salesforce records from an external database. That's something to consider.
NE
Nenita
1 year ago
Option B is interesting, but I'm not sure if that's the best use case for External Services. Wouldn't it be better to use a different integration approach for batch processes?
JU
Julio
1 year ago
D) Perform address validation with an external service, while storing the customer record.
CA
Casandra
1 year ago
C) Display external customer credit scoring app screen inside Salesforce Account page.
LO
Lon
1 year ago
A) Bulk update records in Salesforce using data from an external database.
KA
Karina
1 year ago
I like option C. Being able to display an external credit scoring app within Salesforce is a great way to provide a seamless user experience for our customers.
ME
Merissa
1 year ago
Option D seems like the most practical use case. Integrating external services for address validation is a common requirement in many Salesforce applications.
ER
Ernie
1 year ago
C) Display external customer credit scoring app screen inside Salesforce Account page.
CH
Chauncey
1 year ago
B) Initiate a series of batch processes and display the results on the screen.
FE
Fernanda
1 year ago
A) Bulk update records in Salesforce using data from an external database.
JA
Janessa
1 year ago
I think a good use case for External Services in flows is option A) Bulk update records in Salesforce using data from an external database.