Salesforce Exam Platform App Builder Topic 5 Question 87 Discussion

Actual exam question for Salesforce's Platform App Builder exam

Question #: 87
Topic #: 5

Universal Containers expects impacts to operations due to increased demand. The executive team will reach out to current customers and wants to see the number of open cases for the account and parent account.

What should an app builder use to display the number of open cases on the account page?

AFlow

BApproval Process

CRoll-up summary

DCuctom object

Show Suggested Answer

Suggested Answer: C

Roll-up summary fields can be used to count the number of related open cases for an account, including those from parent accounts if the relationship allows roll-up summaries. Reference:

[Salesforce Help - Roll-up Summary Fields](https://help.salesforce.com/s/articleView?id=sf.fields_about_roll_up up_summary_fields.htm&type=5)

by Felicidad at Apr 12, 2024, 09:51 AM

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Jolanda

12 months ago

Ah, the age-old debate: Roll-up summary or custom object? I'm going with C) Roll-up summary. It's the Goldilocks of solutions – not too simple, not too complex.

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Dorthy

10 months ago

I agree, Roll-up summary is the perfect balance for displaying the number of open cases.

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Cecilia

11 months ago

Roll-up summary is definitely the way to go. It's efficient and gets the job done.

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Helene

12 months ago

A) Flow could work, but it might be overkill for just displaying the number of open cases. C) Roll-up summary is the way to go.

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Telma

12 months ago

D) Custom object seems like the obvious choice here. Why overcomplicate things with a roll-up summary?

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Erasmo

11 months ago

C) Roll-up summary

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Myra

11 months ago

A) Flow

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Paz

12 months ago

Interesting perspective, David. It's good to consider different options before making a decision.

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William

1 years ago

I personally prefer using a flow to display the number of open cases. It's more dynamic.

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Sue

1 years ago

That's a good point, Custom object could be a good choice too.

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Aleta

1 years ago

I think the answer is C) Roll-up summary. It sounds like the perfect way to display the number of open cases on the account page.

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Salome

12 months ago

I would go with C) Roll-up summary as well. It seems like the most efficient choice.

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Denise

12 months ago

I think Flow could also work well for displaying the number of open cases on the account page.

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Denise

12 months ago

I agree, C) Roll-up summary would be the best option for displaying the number of open cases on the account page.

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Deane

12 months ago

I think A) Flow could also work well for this task.

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Patti

1 years ago

I think C) Roll-up summary is the right choice too. It can easily calculate and display the total number of open cases.

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Sylvie

1 years ago

I agree, C) Roll-up summary would be the best option for displaying the number of open cases.

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Patti

1 years ago

I agree, C) Roll-up summary would be the best option for displaying the number of open cases on the account page.

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Cordelia

1 years ago

I'm not sure about roll-up summary. Maybe using a custom object would give more flexibility.

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Paz

1 years ago

I agree with A roll-up summary would be the best option.

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Sue

1 years ago

I think we should use a roll-up summary to display the number of open cases.

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Xochitl

1 years ago

I'm with you guys. This question is pretty straightforward. The only way I could see someone getting thrown off is if they're not familiar with roll-up summaries.

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Terrilyn

1 years ago

Exactly, the roll-up summary is the way to go here. It's a simple and elegant solution that doesn't require a lot of custom development.

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Vi

1 years ago

True, but then you'd have to write a lot more code to sync the custom object with the actual case records. The roll-up summary is a built-in feature that makes this much easier.

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Catalina

1 years ago

Hmm, I'm not too sure about that. Couldn't you also use a custom object to store and display the open case count?

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Sharen

1 years ago

I agree with Lenna. The roll-up summary field is designed specifically to display aggregate data like the number of open cases related to an account.

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Lenna

1 years ago

This is a pretty straightforward question about displaying the number of open cases on an account page. I think the correct answer is C) Roll-up summary.

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Kati

1 years ago

I agree, Roll-up summary is the best option here.

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Buck

1 years ago

C) Roll-up summary

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