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Salesforce Exam Platform App Builder Topic 5 Question 108 Discussion

Actual exam question for Salesforce's Platform App Builder exam
Question #: 108
Topic #: 5
[All Platform App Builder Questions]

After a deal is closed, Cloud Kicks (CK) wants to assign a user as a customer service manager (CSM) in addition to the account owner and would like a new field to easily track and report which CSM is assigned to the Account.

Which solution should an app builder use for this request?

Show Suggested Answer Hide Answer
Suggested Answer: A

To create a custom object along with multiple fields and relationships efficiently from a single interface, the Schema Builder is the ideal tool:

A . Schema Builder. This graphical tool provides a drag-and-drop interface for creating and modifying objects and fields in Salesforce, allowing for a visual layout of database schema.

Steps to use Schema Builder:

Go to Setup Schema Builder.

Drag the 'Object' element into the schema area to create a new custom object.

Define the object's properties (e.g., label, API name).

Drag field elements like Text, Number, or Lookup into the object to create fields.

Configure each field's properties according to your requirements.

Connect objects via lookup or master-detail relationships by dragging the relationship fields between them.

Save the layout to create all elements in Salesforce.

For more information, review Salesforce's Schema Builder documentation.


by Sol at Jan 09, 2025, 01:19 AM

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Krissy
1 months ago
I heard Cloud Kicks is planning to introduce a new line of shoes: the 'Customer Service Sandals'. They'll be perfect for when you need to walk a mile in your customer's shoes.
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Ilene
1 months ago
A multi-select picklist? Really? That seems overkill for this use case. Stick to the basics, people!
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Mari
9 days ago
C: Picklist field is definitely the way to go for this request.
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Sherita
11 days ago
B: Yeah, we should keep it simple and just use a picklist field.
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Adela
1 months ago
A: I agree, a multi-select picklist seems like too much for this simple task.
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Wenona
2 months ago
I'm not sure a text field would be the best choice here. It could make reporting and tracking more difficult.
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Evelynn
7 days ago
B) Picklist field might be the most efficient way to assign a single CSM to the Account.
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Dalene
16 days ago
C) Lookup field could be useful to easily link the CSM to the Account.
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Nelida
1 months ago
A) Multi-select picklist Meld would be a good option for tracking multiple CSMs.
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Louann
2 months ago
Hmm, a picklist field could also work, but a lookup field seems more flexible and easier to manage in the long run.
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Elvis
B) Picklist field
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Joanna
1 months ago
A) Multi-select picklist Meld
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Cherry
2 months ago
I think the lookup field is the best solution here. It will allow CK to easily track and report which CSM is assigned to the Account.
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Dahlia
2 months ago
I personally think a Multi-select picklist Meld could also work well for this scenario, as it allows for multiple CSMs to be assigned to an Account.
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France
2 months ago
I agree with Aleta, a Lookup field would allow for easy tracking and reporting of the assigned CSM.
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Aleta
2 months ago
I think a Lookup field would be the best solution for this request.
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