Salesforce Exam Salesforce Certified Platform App Builder (Plat-Admn-202) Topic 3 Question 116 Discussion

Actual exam question for Salesforce's Salesforce Certified Platform App Builder (Plat-Admn-202) exam

Question #: 116
Topic #: 3

[All Salesforce Certified Platform App Builder (Plat-Admn-202) Questions]

An app builder wants to add the option to 'Send New Email' from Leads, Contacts and Accounts for users on mobile.

What is the benefit of using global actions to accomplish this?

AGlobal actions can be accessed anywhere actions are pages, feed and Chatter groups,

BSalesforce Lightning Component Library houses existing global actions prebuild for use.

CThe global action's layout automatically clones the default page layout.

DGlobal actions are record-specific and are available when searching that particular

Show Suggested Answer

Suggested Answer: A

Global actions can be accessed anywhere actions are pages, feed and Chatter groups.This is correct because global actions are not tied to a specific object, and they can be added to any page that supports actions, such as record pages, home pages, feed pages, and Chatter groups.

by Angelo at Jul 09, 2025, 09:32 AM

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Lenita

8 days ago

I agree, global actions can be accessed anywhere actions are pages, feed and Chatter groups.

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Ocie

9 days ago

I think using global actions would make it easier for users to send emails from different objects.

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Marsha

15 days ago

I think the answer is B. The Salesforce Lightning Component Library has pre-built global actions that can be used to add the 'Send New Email' functionality.

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Moon

2 days ago

That's right, it makes it easier to add the 'Send New Email' functionality.

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Dean

3 days ago

Yes, the Salesforce Lightning Component Library has pre-built global actions.

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Cathern

7 days ago

I think the answer is B.

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