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Salesforce Plat-Admn-301 Exam - Topic 1 Question 9 Discussion

Actual exam question for Salesforce's Plat-Admn-301 exam
Question #: 9
Topic #: 1
[All Plat-Admn-301 Questions]

The support operations team has noticed some Invalid data In the custom Primary issue picklist field on case records. They are unsure of what the issue is since the field is being updated by an automated procedure and there Is a validation rule to ensure clean data on case records.

Why arc records being updated with data that violates the validation rule?

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Suggested Answer: B

The field is being updated by a workflow field update is why records are being updated with data that violates the validation rule. A workflow field update is a way to automatically change the value of a field when a workflow rule evaluates to true. A workflow field update can bypass validation rules and other security controls when updating a field value, which can result in invalid data being stored in the record.


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Thurman
5 days ago
I remember we discussed how validation rules can be bypassed in certain scenarios, but I’m not sure if it was specifically about workflows or triggers.
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