Salesforce Plat-Admn-201 Exam - Topic 2 Question 2 Discussion

Actual exam question for Salesforce's Plat-Admn-201 exam

Question #: 2
Topic #: 2

The client services and customer support teams share the same profile but have different permission sets. The custom object Retention related list needs to be restricted to the client services team on the Lightning record page layout. What should a Platform Administrator use to fulfill this request?

APage Layout Assignment

BComponent Visibility

CRecord Type Assignment

DSharing Settings

Show Suggested Answer

Suggested Answer: B

When users share the same profile but require different user interface experiences, Component Visibility is the most effective tool. In the Lightning App Builder, the administrator can select the 'Related List' component (or a 'Related List - Single' component for Retention) and add a visibility filter. The filter can be set to 'User > Permission > Custom Permission' or 'User > Profile,' but since they share a profile, the best approach is to filter based on a Permission Set or a specific user field. This allows the Retention list to be visible only to the Client Services team members while remaining hidden for the Customer Support team, even though they are looking at the same record. Page Layout Assignment (Option A) and Record Type Assignment (Option C) are profile-based and would not work since the teams share a profile. Sharing Settings (Option D) control access to the data itself, but the request specifically asks to hide the UI element (the related list).

by Hubert at Dec 18, 2025, 03:14 AM

Limited Time Offer

25%

Off

Get Premium Plat-Admn-201 Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel

Joye

7 days ago

I’m not entirely sure, but I remember something about Page Layout Assignment being used for different profiles. Could that apply here?

upvoted 0 times

...

Hildred

13 days ago

I think we might need to look at Component Visibility for this one since it’s about restricting access on the Lightning page layout.

upvoted 0 times

...

Mollie

18 days ago

Ah, the age-old question of how to restrict access to a custom object. Classic Salesforce problem right there.

upvoted 0 times

...

Shayne

23 days ago

B) Component Visibility sounds like the right choice. Who needs sharing settings when you can just hide the component?

upvoted 0 times

...

Delmy

28 days ago

I'm going with C) Record Type Assignment. That's how you can have different permission sets for different record types.

upvoted 0 times

...

Charolette

1 month ago

Definitely D) Sharing Settings. That's the way to control access to records, not just the layout.

upvoted 0 times

...

Laura

1 month ago

I think the answer is B) Component Visibility. That's the way to restrict access to specific components on a record page.

upvoted 0 times

...

Merilyn

1 month ago

Based on the details provided, I'm leaning towards option B - using component visibility to restrict that Retention related list to the client services team.

upvoted 0 times

...