Salesforce Plat-Admn-201 Exam - Topic 2 Question 2 Discussion

Actual exam question for Salesforce's Plat-Admn-201 exam

Question #: 2
Topic #: 2

The client services and customer support teams share the same profile but have different permission sets. The custom object Retention related list needs to be restricted to the client services team on the Lightning record page layout. What should a Platform Administrator use to fulfill this request?

APage Layout Assignment

BComponent Visibility

CRecord Type Assignment

DSharing Settings

Show Suggested Answer

Suggested Answer: B

When users share the same profile but require different user interface experiences, Component Visibility is the most effective tool. In the Lightning App Builder, the administrator can select the 'Related List' component (or a 'Related List - Single' component for Retention) and add a visibility filter. The filter can be set to 'User > Permission > Custom Permission' or 'User > Profile,' but since they share a profile, the best approach is to filter based on a Permission Set or a specific user field. This allows the Retention list to be visible only to the Client Services team members while remaining hidden for the Customer Support team, even though they are looking at the same record. Page Layout Assignment (Option A) and Record Type Assignment (Option C) are profile-based and would not work since the teams share a profile. Sharing Settings (Option D) control access to the data itself, but the request specifically asks to hide the UI element (the related list).

by Hubert at Dec 18, 2025, 03:14 AM

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Gail

5 days ago

I agree, B) Component Visibility seems right. Control what they see!

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Leila

10 days ago

I think it's B) Component Visibility. Makes sense to restrict access.

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Lizbeth

15 days ago

Not convinced, what about D) Sharing Settings?

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Yvonne

20 days ago

Totally with you on B! Makes the most sense.

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Caitlin

25 days ago

Wait, are we sure about that? Seems tricky!

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Alana

1 month ago

Sharing Settings sounds familiar, but I don’t think it’s the right choice since we’re dealing with page layouts and not record sharing.

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Anglea

1 month ago

I feel like we discussed Record Type Assignment in class, but I don't think it fits this scenario. It seems more about layout than record types.

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Joye

2 months ago

I’m not entirely sure, but I remember something about Page Layout Assignment being used for different profiles. Could that apply here?

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Hildred

2 months ago

I think we might need to look at Component Visibility for this one since it’s about restricting access on the Lightning page layout.

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Mollie

2 months ago

Ah, the age-old question of how to restrict access to a custom object. Classic Salesforce problem right there.

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Shayne

2 months ago

B) Component Visibility sounds like the right choice. Who needs sharing settings when you can just hide the component?

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Delmy

3 months ago

I'm going with C) Record Type Assignment. That's how you can have different permission sets for different record types.

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Charolette

3 months ago

Definitely D) Sharing Settings. That's the way to control access to records, not just the layout.

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Laura

3 months ago

I think the answer is B) Component Visibility. That's the way to restrict access to specific components on a record page.

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Merilyn

3 months ago

Based on the details provided, I'm leaning towards option B - using component visibility to restrict that Retention related list to the client services team.

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