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Salesforce Plat-Admn-201 Exam - Topic 2 Question 2 Discussion

Posted by Hubert on Dec 18, 2025 at 03:14 AM

The client services and customer support teams share the same profile but have different permission sets. The custom object Retention related list needs to be restricted to the client services team on the Lightning record page layout. What should a Platform Administrator use to fulfill this request?

Suggested Answer: B

When users share the same profile but require different user interface experiences, Component Visibility is the most effective tool. In the Lightning App Builder, the administrator can select the 'Related List' component (or a 'Related List - Single' component for Retention) and add a visibility filter. The filter can be set to 'User > Permission > Custom Permission' or 'User > Profile,' but since they share a profile, the best approach is to filter based on a Permission Set or a specific user field. This allows the Retention list to be visible only to the Client Services team members while remaining hidden for the Customer Support team, even though they are looking at the same record. Page Layout Assignment (Option A) and Record Type Assignment (Option C) are profile-based and would not work since the teams share a profile. Sharing Settings (Option D) control access to the data itself, but the request specifically asks to hide the UI element (the related list).


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28 comments · newest first
DE
Devora 6 months ago
A) Page Layout Assignment is also a valid choice. Depends on the setup!
HI
Hildred 6 months ago
Definitely B) Component Visibility. It's straightforward for this scenario.
ZO
Zoila 6 months ago
I feel like D) Sharing Settings might complicate things. Keep it simple!
KE
Kelvin 6 months ago
A) Page Layout Assignment could work too. But visibility is key here.
GA
Gail 6 months ago
I agree, B) Component Visibility seems right. Control what they see!
LE
Leila 6 months ago
I think it's B) Component Visibility. Makes sense to restrict access.
LI
Lizbeth 7 months ago
Not convinced, what about D) Sharing Settings?
YV
Yvonne 7 months ago
Totally with you on B! Makes the most sense.
CA
Caitlin 7 months ago
Wait, are we sure about that? Seems tricky!
AL
Alana 7 months ago
Sharing Settings sounds familiar, but I don’t think it’s the right choice since we’re dealing with page layouts and not record sharing.
AN
Anglea 7 months ago
I feel like we discussed Record Type Assignment in class, but I don't think it fits this scenario. It seems more about layout than record types.
JO
Joye 8 months ago
I’m not entirely sure, but I remember something about Page Layout Assignment being used for different profiles. Could that apply here?
HI
Hildred 8 months ago
I think we might need to look at Component Visibility for this one since it’s about restricting access on the Lightning page layout.
MO
Mollie 8 months ago
Ah, the age-old question of how to restrict access to a custom object. Classic Salesforce problem right there.
SH
Shayne 9 months ago
B) Component Visibility sounds like the right choice. Who needs sharing settings when you can just hide the component?
DE
Delmy 9 months ago
I'm going with C) Record Type Assignment. That's how you can have different permission sets for different record types.
CH
Charolette 9 months ago
Definitely D) Sharing Settings. That's the way to control access to records, not just the layout.
LA
Laura 9 months ago
I think the answer is B) Component Visibility. That's the way to restrict access to specific components on a record page.
ME
Merilyn 9 months ago
Based on the details provided, I'm leaning towards option B - using component visibility to restrict that Retention related list to the client services team.
PA
Paris 9 months ago
I'm a bit confused on the difference between page layout assignment and record type assignment for this scenario. I'll need to review those concepts.
JO
Joanne 10 months ago
Okay, let me think this through. I'm pretty sure I need to use component visibility to control who can see that Retention related list.
JO
Johnna 10 months ago
Hmm, this one seems tricky. I'm not sure if page layout or sharing settings would be the best approach here.
SH
Shawna 10 months ago
I think I'd start by looking at the page layout options to see if I can restrict the Retention related list there.
JA
Jacklyn 4 months ago
↳ replying to Shawna
I think page layout is the most straightforward option here.
ER
Ernest 4 months ago
↳ replying to Shawna
But what about component visibility? That might work too.
RO
Rosina 5 months ago
↳ replying to Shawna
I agree, page layout assignment seems like a good start.
TA
Tamra 10 months ago
I think A) Page Layout Assignment could work too.
CA
Carin 10 months ago
B) Component Visibility is the way to go!
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