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A Salesforce associate is using Global Search to find a record but does not remember the name of the record they want to find.
What should the associate use to search for the record?
Suggested Answer: C
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Wildcards and operators are symbols that can be used to search for records when the name of the record is not known. For example, the asterisk (*) can be used to match any string of characters, and the AND operator can be used to combine multiple terms.
1 comments · newest first
JO
Josephine
4 hours ago
I think using wildcards and operators could help narrow down the search, but I'm not entirely sure how they work in Salesforce.