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Salesforce Exam OmniStudio Consultant Topic 3 Question 54 Discussion

Actual exam question for Salesforce's OmniStudio Consultant exam
Question #: 54
Topic #: 3
[All OmniStudio Consultant Questions]

A client wants to create an OmniScript to capture customer satisfaction. The process requires the following actions:

* Present the user with a customer satisfaction question that allows them to select one option from a 1-5 satisfaction rating.

* Create a case for an account team member to follow up.

* Email a summary message to the user.

Which OmniScript elements should the consultant recommend to meet these requirements'

Show Suggested Answer Hide Answer
Suggested Answer: D

by James at Jul 30, 2023, 03:48 PM

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Elbert
1 months ago
Personally, I think the best answer is C. It just makes the most logical sense to me. Plus, it has the word 'Radio' in it, and we all know that's the key to a successful OmniScript.
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Erasmo
1 months ago
Haha, I'm just gonna guess and hope for the best. Maybe I'll go with B, just to be different. Multi-Select for the rating, Remote Action, and Email Action. Who knows, could be a hidden gem of an answer.
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Arlette
12 days ago
User1: I think B is a good choice. Multi-Select for the rating sounds right.
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Shelton
1 months ago
Oh man, I was totally gonna go with D, but now I'm second-guessing myself. The Edit Block, DataRaptor Post Action, and Messaging Action just seemed more intuitive to me. Guess I better double-check the requirements.
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Joaquin
5 days ago
It's always good to double-check. Maybe take another look at the requirements to make sure you're on the right track.
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Lewis
8 days ago
I see what you mean, but I'm leaning towards A. Radio Group, Remote Action, and Messaging Action seem like they could work well together.
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Zachary
30 days ago
I think D might be the way to go. It seems like it covers all the necessary actions.
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Thad
2 months ago
Hmm, I think option A is the way to go. The Radio Group for the rating, Remote Action to create the case, and Messaging Action for the email summary. Keeps things simple and straightforward.
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Lazaro
13 hours ago
I agree, option A seems like the best choice for this scenario.
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Crista
8 days ago
Option A it is then. Radio Group, Remote Action, and Messaging Action make the process clear and easy to follow.
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Nobuko
30 days ago
Yes, I think using Radio Group, Remote Action, and Messaging Action will make the process smooth for the client.
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Justa
1 months ago
I think Option A is the most efficient. It covers all the steps needed for capturing customer satisfaction.
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Jacklyn
1 months ago
I agree, Option A seems like the best choice. It covers all the necessary actions.
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Mozell
1 months ago
I agree, option A seems like the best choice for this scenario.
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Arminda
1 months ago
Option A sounds good. Radio Group for rating, Remote Action for case creation, and Messaging Action for email summary.
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Trina
2 months ago
I agree with Annalee, A) Radio Group, Remote Action, and Messaging Action seem like the best options for this scenario.
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Renea
2 months ago
I disagree, I believe B) Multi-Select, Remote Action, and Email Action would be more suitable for capturing customer satisfaction.
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Brittni
2 months ago
I'm pretty sure the answer is C. Radio Group for the satisfaction rating, DataRaptor Post Action to create the case, and Email Action to send the summary message. Seems like a straightforward implementation.
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Martin
1 months ago
C it is then. Thanks for the input everyone!
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Lynsey
1 months ago
I would go with C as well. It covers all the necessary actions for capturing customer satisfaction.
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Noel
2 months ago
I agree, C seems to be the best choice for this scenario.
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Barrett
2 months ago
I think C is the correct answer. Radio Group for the satisfaction rating, DataRaptor Post Action to create the case, and Email Action for the summary message.
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Annalee
2 months ago
I think the consultant should recommend A) Radio Group, Remote Action, and Messaging Action.
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