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Salesforce Exam Nonprofit Cloud Consultant Topic 8 Question 90 Discussion

Actual exam question for Salesforce's Nonprofit Cloud Consultant exam
Question #: 90
Topic #: 8
[All Nonprofit Cloud Consultant Questions]

A nonprofit organization is using Cases in Salesforce for case management with its clients. The nonprofit organization wants to relate Cases for the same client to each other. How should the consultant advise the organization?

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Suggested Answer: D

by Jutta at May 18, 2024, 10:01 AM

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Silvana
1 months ago
Option D - because who doesn't love a good ol' case-inception scenario, where cases are connected to other cases, which are then connected to other cases...
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Ula
11 days ago
Yeah, creating a custom object with lookup fields seems like the most efficient way to relate Cases.
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Lenna
12 days ago
I think option D is the best choice for connecting Cases to each other.
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Rashad
1 months ago
Option A - because who doesn't love a good game of 'Guess the Client' when you open a new case?
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Gregg
1 months ago
Option A sounds like something my grandpa would suggest. 'Back in my day, we used to paste URLs in our cases!' Come on, let's keep up with the times.
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Ena
1 months ago
Typing the URL in each case? What is this, the 90s? Option C is clearly the way to go. Let's not make this more complicated than it needs to be.
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Sherman
1 months ago
I like the idea of using a custom object in Option D, but it seems a bit overkill for this use case. Why not just go with the simpler Option B?
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Gail
13 days ago
I think it depends on the specific needs of the organization, both options have their pros and cons.
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Albert
16 days ago
I agree, Option D might be more efficient in the long run.
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Eloisa
22 days ago
Option B is simpler, but Option D provides more flexibility and organization.
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Vivan
2 months ago
I personally prefer option C because it provides a clear hierarchy of connected Cases for the client, making it easier to track and manage.
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Alease
2 months ago
I agree with Malcom, option D seems like the most efficient way to relate Cases to each other for the nonprofit organization.
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Josphine
2 months ago
Option C seems the most straightforward approach. Connecting cases through a hierarchy makes it easy to visualize the relationship between cases for the same client.
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Laine
19 days ago
I think option D could also work well, it provides a more customized way to connect the cases.
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Vicky
21 days ago
D) Create a custom object that connects Cases to each other with two Case lookup fields and add a check box field to designate the parent Case.
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Peter
1 months ago
That sounds like a good idea. It would definitely help keep track of all the cases related to the same client.
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Isabelle
1 months ago
C) Use Case Hierarchy to connect all Cases for the client to a parent case and click on View Hierarchy to see the connected Cases
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Malcom
2 months ago
I think option D is the best choice because it allows for a more organized way to connect Cases for the same client.
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