Salesforce MKT-101 Exam - Topic 3 Question 20 Discussion

Actual exam question for Salesforce's MKT-101 exam

Question #: 20
Topic #: 3

Northern Trail Outfitters (NTO) receives a complaint from a long-time customer who claims that, despite providing an updated email address, they are still receiving emails at an old address. NTO confirms that the customer's new email address is stored in the target data extension.

What is preventing the customer from receiving emails at their new address?

AThe new email address is from an unsupported domain.

BThe email address has not been updated in All Subscribers.

CThe customer has not opted in again with the new address.

Show Suggested Answer

Suggested Answer: B

by Glory at Dec 12, 2022, 03:40 AM

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Detra

4 months ago

Unsupported domain sounds unlikely, but who knows?

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Matt

4 months ago

I'm surprised this can happen! I thought updating was enough.

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Leah

4 months ago

Wait, could it also be option C? Maybe they need to opt in again?

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Jennie

4 months ago

Definitely agree with that! If it's not updated there, it won't work.

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Audrie

4 months ago

I think it's option B, the All Subscribers list needs to be updated.

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Novella

5 months ago

I think we had a similar scenario in class, and it was about the All Subscribers list. I might go with option B too, but I'm not completely confident.

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Eric

5 months ago

I vaguely recall a practice question about unsupported domains, but I don't think that's the case here. I lean towards option B.

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Timothy

5 months ago

I'm not entirely sure, but I feel like if the customer didn't opt in again, that could definitely cause issues. So maybe option C?

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Gilberto

5 months ago

I remember we discussed how important it is to update the All Subscribers list, so I think option B might be the right answer.

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Leota

5 months ago

I'm a bit confused by all the different options here. NETCONF, Cisco DNA Center, IOxClient - there are a lot of Cisco-specific tools to consider. I'll need to review the details of each one to figure out the right approach.

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Queen

5 months ago

This seems like a tricky question, but I think I can break it down. I'll need to focus on the key steps for designing a highly available JMS solution with a primary and backup data center.

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Chan

5 months ago

I'm a bit confused by this question. How do I determine the mode, median, and mean from this data? I'll need to review my notes on measures of central tendency before I can answer this.

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Norah

5 months ago

Wait, is "behavior" really a type of training evaluation? I'm not sure about that one. The others seem more familiar to me. I'll have to double-check my notes to be sure.

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